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Radiotherapy Reception Coordinator

2 months ago

Poole, Poole, United Kingdom Dorset Clinical Commissioning Group Full time

Comprehensive Job Overview

As a key member of the ward team, the Receptionist for Radiotherapy plays a vital role in ensuring a welcoming environment for patients and visitors. The responsibilities include:

- Greeting patients and guests upon arrival, addressing inquiries, and providing essential information with sensitivity, while directing them to qualified staff when necessary.

- Performing clerical and administrative tasks to support the ward's operations.

- Collaborating with team members and other departments to enhance the ward's efficiency and effectiveness.

- Coordinating the repair of malfunctioning equipment within the ward.

- Distributing mail to patients in a timely manner.

- Managing incoming correspondence by sorting and forwarding it to the appropriate personnel for further action.

- Utilizing computer systems to input and retrieve general patient information.

- Assisting with additional tasks as required to support the team.

- Prioritizing and organizing personal workload to meet the service's demands effectively.

Candidate Profile

Required Qualifications

Essential Criteria

  • GCSE or equivalent in Numeracy and Literacy

Required Knowledge

Essential Criteria

  • Proficient in general computer usage
  • Understanding of data protection and confidentiality principles

Technical Skills and Competencies

Essential Criteria

  • Strong communication skills, including telephone etiquette
  • Excellent organizational abilities
  • Competent in IT applications