CRM Executive

3 days ago

Slough, Slough, United Kingdom Virgin Media O2 Ltd. Full time

About the Role

We are seeking a highly skilled CRM Executive to join our Digital & Technology team at Virgin Media O2 Ltd. As a CRM Executive, you will play a key role in developing and executing end-to-end campaigns and programmes of activity to drive customer engagement and loyalty.

Key Responsibilities

  1. Develop and implement customer-centric campaigns that drive business growth and customer satisfaction
  2. Work closely with the Insight & Analytics teams and agencies to understand customer behavior and optimize campaigns for improved performance
  3. Build and maintain strong relationships with internal and external stakeholders to deliver effective communications
  4. Collaborate with cross-functional teams to develop and execute marketing strategies that drive customer acquisition and retention
  5. Stay up-to-date with industry trends and best practices in CRM and marketing to ensure our campaigns are innovative and effective

Requirements

  1. Proven experience in CRM and marketing, with a strong understanding of customer behavior and marketing principles
  2. Excellent communication and project management skills, with the ability to work effectively in a fast-paced environment
  3. Strong analytical skills, with the ability to interpret data and make informed decisions
  4. Ability to work collaboratively as part of a team, with a customer-centric approach
  5. Knowledge of marketing automation tools and technologies, with experience in using them to drive customer engagement

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced CRM professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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