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Guest Service Supervisor
2 months ago
Aimbridge Hospitality EMEA is a leading hospitality company, overseeing over 1,600 hotels and resorts worldwide. We partner with top brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.
What We Offer- Hotel discounts portfolio-wide, with staff rates and up to 50% off food and beverage and spa
- Wagestream, allowing you to stream up to 40% of your pay as you earn it and set automatic savings for financial wellbeing
- 24/7 access to our employee assistance program
- Career and lifestyle breaks, enabling you to take time off for key life events
- Volunteer days, up to two days per year to support a charity of your choice
As a Guest Service Supervisor, you will assist the Manager in supervising all aspects of your team and overseeing events within the hotel. You will maintain consistent standards of service, ensuring guest satisfaction while creating a working environment that supports our values.
Based in the Hampton by Hilton Blackpool Hotel, you will be part of a small but passionate team of individuals who prioritize exceptional guest experiences and live through our brand standards.
What We're Looking ForTo succeed in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. We value personality and a real flair for hospitality, so if you have bags of personality and a genuine enthusiasm for delivering outstanding customer service, we'd love to hear from you.
