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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance...
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and...
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
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London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
4 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation,...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Services team, you will be responsible for ensuring that Penalty Charge Notice enquiries and representations are responded to within statutory time-frames and in accordance with legislation,...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Services team, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies,...
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Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly skilled Correspondence and Appeals Officer to join our team at the London Borough of Newham. As a key member of our Parking Service, you will be responsible for ensuring Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
-
Correspondence and Appeals Officer
3 weeks ago
London, Greater London, United Kingdom London Borough of Newham Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Correspondence and Appeals Officer to join our team. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory timeframes and in accordance with legislation, policies, and...
Correspondence and Appeals Officer
2 months ago
About the Role
The London Borough of Newham is seeking a highly skilled Correspondence and Appeals Officer to join our team. As a key member of our Parking Service, you will be responsible for ensuring that Penalty Charge Notice (PCN) enquiries and representations are responded to within statutory time-frames and in accordance with legislation, policies, and procedures.
Key Responsibilities
- Investigate and respond to PCN representations, appeals, and enquiries in line with legislation and council policies.
- Prepare case summaries and evidence packs for adjudication hearings.
- Manage your own caseload and provide support to other team members as needed.
- Provide excellent customer service and maintain a high level of attention to detail.
About You
We are looking for an individual with previous experience in the Parking industry and a proven track record of dealing with Parking-related correspondence and/or complaints. However, training will be provided for the right candidate. You will have excellent IT and administration skills, with the ability to work independently and as part of a team.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team environment.
- Training and development opportunities to help you succeed in your role.
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering excellent service, please submit your application, including a supporting statement, explaining how you meet the criteria for this role. We look forward to hearing from you.
