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Hotel Maintenance Manager

2 months ago

Southwark, United Kingdom Queensway Full time
About Queensway

Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity and quality of service. We invest in real estate which we develop into operating businesses in the hospitality sector, from coffee shops to hotels, residential property and a members club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place and the Sloane Club.

We are a dynamic and agile business, always looking for opportunities to drive growth and respond to changing market conditions. Our entrepreneurial approach and extensive network enable us to effectively transform assets and operate them with skilled and dedicated teams across the UK, Europe and East Africa.

About Point A Hotels

At Point A, we are defined by our state of mind, not the state of the market. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. We want to defy the status quo and challenge the leaders in our sector with our brand, products and service.

In everything we do, we are thoughtful, humble, honest and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget.

The Role

We are currently looking for a Maintenance Manager to join our fun and dynamic team. Based at our Point A Hotel London Westminster, which has 94 rooms.

The successful candidate will have a proven record and experience in delivering well-maintained and safe environments, being the first point of contact and accountable for reactive and planned maintenance tasks within the hotel.

This role reports to the hotel manager but is also supported by a cluster maintenance manager and an experienced and knowledgeable support team from around the estate.

The working pattern is rota-based, working 40 hours per week.

Hands-on experience in solving maintenance issues in a customer-focused environment is essential.

Having experience in managing a varied subcontract team in delivering first-time cost-effective solutions is also a key attribute to this role.

Key Responsibilities
  • Working closely with the Front Desk and Housekeeping teams to carry out reactive maintenance tasks.
  • Training team members in emergency procedures.
  • Manage our sub-contractor base.
  • Work with our computerised PPM and compliance platform.
  • Effectively prioritise your workload.
  • Maintain a healthy and safe environment for our guests and team members.
What We Offer
  • Competitive Salary, 40 hour a week contract.
  • Queensway Reward & Recognition Scheme.
  • Access to Wagestream, for flexible pay.
  • Access to EachPerson, a high street discount platform.
  • Annual Awards Ceremony in London.
  • Fun, friendly and supportive work environment.
  • Professional development and career progression.
  • Career opportunities across the group, including coffee houses and support office.
  • Great team building initiatives and social events.
  • Friends and Family Rates at all our properties.
  • 33 days of annual leave, including bank holidays.