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Ambulance Liaison Coordinator

2 months ago

Borehamwood, Hertfordshire, United Kingdom VKL Healthcare Ltd Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Junior Transport Coordinator. As a key member of our dispatch team, you will play a vital role in supporting the transfer of mental health patients and dispatching crews and ambulances.

Key Responsibilities
  • Act as liaison between ambulance crews, operational staff, and healthcare professionals
  • Support the transfer of mental health patients
  • Dispatch crews and ambulances
  • Provide exceptional customer service and handle sensitive information with discretion
  • Work independently and as part of a small team to achieve goals
Requirements
  • Good telephone manner and IT literacy
  • Customer service focused and able to stay calm under pressure
  • Ability to take initiative and work independently
  • Excellent communication and teamwork skills
What We Offer
  • NOW Pension contributions
  • Learning opportunities for career development
  • Discounted high street benefits
  • Work-based flexibility
  • Access to employee assistance programs for wellbeing support
  • Free uniform
  • Informal working environment with a friendly team
Working Hours

We offer part-time (minimum 22 hours) or full-time hours, with flexible shifts to accommodate your needs. On-call responsibilities will be assigned when you meet full competencies.

Training and Development

We provide comprehensive training to ensure you understand the role of front-line staff and are equipped to succeed in this position.