Customer Experience Advisor

1 week ago


Cheltenham, Gloucestershire, United Kingdom Mamas & Papas Full time
About the Role

We are seeking a highly skilled and enthusiastic Sales Assistant to join our team at Mamas & Papas Cheltenham concession store with NEXT. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and product knowledge to our customers.

Key Responsibilities
  • Provide outstanding customer service, ensuring a warm and welcoming experience for all customers.
  • Offer product knowledge and advice to customers, helping them to make informed purchasing decisions.
  • Work collaboratively with the store team to achieve sales targets and drive business growth.
  • Maintain a high level of product knowledge, staying up-to-date with new products and promotions.
  • Contribute to the overall success of the store, participating in visual merchandising and stock management activities.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and supportive work environment.
  • Discounts on Mamas & Papas products and services.
  • Access to our employee benefits hub, offering a range of discounts and perks.
Requirements
  • Previous experience in a sales or customer-facing role.
  • Excellent communication and interpersonal skills.
  • A passion for delivering exceptional customer service.
  • Ability to work flexibly, including weekends and bank holidays.


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