Customer Service Representative
4 weeks ago
Anderson Wright Consulting Ltd is seeking a highly skilled Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to clients, resolving issues in a timely and professional manner, and promoting the benefits of using the company's services.
Key Responsibilities:- Handle high-volume incoming calls and emails from customers
- Resolve customer issues and complaints in a timely and professional manner
- Liaise with external contractors to arrange and manage resolutions to customer queries
- Promote the benefits of using the company's services
- Assist with contract renewals and retain customers
- Deal with customer complaints and maintain accurate customer records using the in-house system
- Excellent communication and interpersonal skills
- Experience dealing with customers on the telephone
- Passionate about helping people and providing excellent customer service
- Ability to work in a fast-paced environment and under pressure
- Excellent PC skills and problem-solving abilities
- Patient and able to work with a variety of customers
- Competitive salary of £23,795.00 plus performance bonus
- 20 days holiday plus Bank Holidays
- Onsite parking and recreational break-out rooms
- Excellent ongoing training and support
- Fun days and events
- Recognition awards
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Customer Service Representative
2 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...
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Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...
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Customer Service Representative
2 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
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Customer Service Representative
2 months ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our After Sales Team, you will play a vital role in providing exceptional customer service and support to our valued customers.Key Responsibilities:Respond to customer...
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous...
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is looking for dedicated professionals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for delivering exceptional customer experiences and contributing to our operational excellence.Key Responsibilities:Provide top-notch customer service and support to ensure customer...
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Customer Service Representative
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom SSP Group Full timeBe a part of our dynamic team at SSP Group!We are seeking a talented Customer Service Representative to join our team at Millie's Cookies, Hanley Station.Key Responsibilities:Engage with customers and provide an outstanding customer experience.Ensure a clean, safe and welcoming environment.Collaborate with team members to ensure smooth and efficient...
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Customer Service Representative
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a Contact Centre Advisor, you will be responsible for providing exceptional customer service, booking customers in for services and MOTs, and suggesting suitable aftercare products or services.Key responsibilities...
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Customer Service Representative
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor RoleWe are seeking a skilled Customer Service Representative to join our After Sales Team at Holdcroft Motor Group.As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key responsibilities include:Handling inbound and outbound calls to book customers in for...
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Customer Service Representative
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleAs a Customer Service Representative at Tesco, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our shoppers. You will work closely with the store team to ensure that customers receive a great shopping experience.Key ResponsibilitiesProvide excellent customer service, responding to...
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Customer Service Representative
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our Audley Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. You will work closely with colleagues to...
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Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeJob OpportunityLocation: Stoke-on-TrentSalary: £25,267.00Full-timeWe're seeking a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and...
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Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EE Full timeJob OpportunityLocation: Stoke-on-TrentSalary: £25,267.00Full-timeWe're seeking a skilled and customer-focused individual to join our Home Connections Team in Stoke. As a Customer Service Representative, you'll be responsible for guiding new customers through the process of getting their products and services connected, addressing any initial queries, and...
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Spanish Customer Service Representative
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...
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Spanish Customer Service Representative
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...
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Spanish Customer Service Representative
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...
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Spanish Customer Service Representative
1 month ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team as a Responsible Gambling Support Specialist. As a key member of our European customer support team, you will play a vital role in ensuring our customers receive the best possible service...
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Spanish Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team at BET365. As a Responsible Gambling Support Specialist, you will play a critical role in ensuring our customers receive the best possible service while adhering to our Responsible...
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Spanish Customer Service Representative
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom BET365 Full timeJob Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly skilled and empathetic Spanish Customer Service Representative to join our team at BET365. As a Responsible Gambling Support Specialist, you will play a critical role in ensuring our customers receive the best possible service while adhering to our Responsible...
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Customer Service Representative
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Title: Spanish Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Spanish Customer Service Representative. As a key member of our support team, you will play a vital role in providing exceptional service to our customers in the Spanish language.About the Role:This is a full-time position working any...