Work Force Administrator

3 weeks ago


Wigston Magna, Leicestershire, United Kingdom Serco Full time
Job Title: Work Force Administrator

At Serco, we are seeking a highly skilled Work Force Administrator to join our team at HMP Fosse Way. As a key member of our Offender Management Unit, you will play a vital role in the management and assessment of low and medium risk offenders.

Key Responsibilities:
  • Support the WFM Lead in ensuring the contract is appropriately resourced to deliver the service.
  • Work with the Operations Leads to identify and review business requirements, including changes in demand or capacity plans.
  • Allocate resources and assign staff to schedules, including creating, amending, and deleting shifts to manage schedules on a daily basis.
  • Review Staff Leave requests, including approving Leave and adding other types of leave to schedules.
  • Administer rosters, accounting for employee change requests, reviewing and managing coverage gaps, and reviewing attendance and non-attendance of staff.
  • Manage coverage on the day, including reviewing coverage of staffing vs demand and reviewing unplanned absence notifications.
Requirements:
  • Recognised qualification in Maths and English.
  • Good working knowledge of Microsoft packages and databases.
  • Demonstration of flexibility and the ability to work to deadlines and under pressure.
What We Offer:
  • Up to 6% Pension.
  • A fantastic culture and supportive team, volunteer leave, continuous training & development opportunities.
  • A range of benefits.
  • Access to a huge range of discounts and exclusive deals.
  • The chance to make a positive difference in a company passionate about diversity and inclusion.
Security Clearance:

This role is exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to security clearance checks and approval by the Home Office.

You will be required to obtain Ministry of Justice Enhanced Level 2 Vetting.



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