Lead Property Management Consultant

3 weeks ago

Bristol, Bristol, United Kingdom Alder King Property Consultants Full time
Position Overview

EXCELLENCE. COLLABORATION. OUTCOMES.

These principles have been the cornerstone of Alder King's esteemed reputation for over a century.

As a forward-thinking and accomplished top 25 property consultancy in the UK, we engage with clients on local, regional, and national levels, enhancing value throughout the entire property lifecycle.

Our operational model is built on trust. Involvement from senior partners, a multidisciplinary team approach, proactive collaboration, and extensive networks and relationships are key. We deliver our services with professionalism, practicality, and a friendly demeanor.

ROLE OBJECTIVE

This pivotal position involves collaborating with clients to support the management of their property portfolios. It presents a unique chance to serve as the primary contact for clients, granting you the responsibility of managing their portfolio relationships.

While this role is primarily based in our central office, it encourages regular visits to client properties, allowing you to gain a comprehensive understanding of each asset within the portfolio.

KEY RESPONSIBILITIES

  • Oversee the management of a diverse portfolio of commercial investment properties across the UK, including office, industrial, and retail sectors.
  • Initiate new management instructions, which involves reviewing documentation, extracting data, and inputting information.
  • Maintain estate records and update databases as required.
  • Conduct property inspections.
  • Prepare service charge budgets and reconciliations.
  • Ensure the delivery of necessary landlord services through collaboration with the facilities management support team.
  • Guarantee statutory compliance across the property portfolio.
  • Engage with tenants regarding compliance and process applications.
  • Facilitate the collection of rent, service charges, insurance, and other recoverables through our Property Management Administration Department.
  • Implement planned maintenance strategies with the facilities management support team.
  • Coordinate reactive maintenance efforts with the facilities management support team.
  • Ensure adequate buildings insurance coverage, including general insurance mediation and procurement, in line with RICS guidelines.
  • Inform clients of rent review and lease renewal timelines.
  • Provide administrative support for Management Company secretarial matters.
  • Contribute to the generation of new business opportunities.
  • Engage in cross-selling additional services offered by Alder King.
  • Manage client relationships, ensuring timely reporting and participation in meetings as necessary.
  • Participate in the Management Services Working Group.
  • Identify public relations opportunities.
  • Contribute to the ongoing enhancement of services and operational practices.
  • Supervise junior or support staff as appropriate.

GENERAL EXPECTATIONS

  • Consistently uphold the Firm's values in all internal and external interactions.
  • Actively seek and attend relevant networking events to cultivate and expand the Firm's client relationships, aiming for growth.
  • Deliver high-quality work that meets or exceeds client expectations, collaborating effectively with third parties as needed.
  • Share relevant knowledge with colleagues and support their professional development.

QUALIFICATIONS AND SKILLS

  • Possess RICS qualification with 3 to 5 years of post-qualification experience.
  • Demonstrate a highly motivated commercial mindset, capable of working collaboratively and independently.
  • Exhibit resilience under pressure, with strong prioritization, time management, negotiation, and organizational skills, along with keen attention to detail.
  • Possess excellent communication and interpersonal skills, delivering information clearly and concisely.
  • Be proactive and adaptable to change, maintaining a positive attitude and the highest level of professionalism.
  • Proficient in Microsoft Office and relevant IT applications.
  • Exhibit strong research, analytical, and reporting capabilities.
  • Hold a valid driving license.

WORK LOCATION

This role is primarily based in the central office, with occasional travel required to client locations as part of the business operations.

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