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Business Development Manager
2 months ago
The Assistant Business Manager is a key member of our retail team, responsible for driving sales growth and delivering exceptional customer experiences in our stores. As a true brand ambassador, you will embody the Charlotte Tilbury values and lead by example to promote a positive and cooperative team culture.
Key Responsibilities- Drive Sales Growth: Develop and implement strategies to meet and exceed sales targets, working closely with the Business Manager to determine individual and team sales objectives.
- Lead by Example: Demonstrate exceptional customer service skills and create a customer experience that exceeds expectations, inspiring your team to do the same.
- Coach and Develop: Provide regular feedback and coaching to the team to ensure they meet Charlotte Tilbury standards in both service and artistry.
- Implement Development Plans: Create and implement individual and team development plans, conducting regular reviews to encourage two-way feedback and coaching.
- Maintain Visual Merchandising Standards: Ensure impeccable visual merchandising, counter cleanliness, and hygiene standards are maintained at all times.
- Entrepreneurial Spirit: Propose plans, events, and other activities to unlock commercial success and drive business growth.
We are looking for a highly motivated and experienced retail professional with a genuine passion for the beauty industry. You will have:
Retail Management Experience: Proven experience in a retail management role, with a strong track record of driving sales growth and delivering exceptional customer experiences.Commercial Acumen: A deep understanding of commercial principles and the ability to develop and implement strategies to drive business growth.People Management Experience: Experience in managing a team, with a strong focus on coaching, development, and performance management.Strategic Planning Experience: Ability to develop and implement strategic plans to drive business growth and deliver results.What We OfferWe offer a range of benefits and opportunities to support your career development, including:
Structured Induction Programme: Our exclusive and bespoke induction programme, Charlotte's Magic Academy, provides comprehensive training on all aspects of the role.Structured Career Development: Our team of industry experts are here to support and work with you to explore your learning potential and career goals.Exclusive Product Launches: You will receive exclusive access to new product launches and be able to experience the latest beauty trends before anyone else.Tilbury Treats: Our rewards platform allows you to save money and gain discounts on a range of products and services.