Booking Coordinator

3 weeks ago

Northampton, Northamptonshire, United Kingdom Reed Talent Solutions Full time
Job Description

We are seeking a highly organized and detail-oriented Booking Coordinator to join our Client Support Team at Reed Talent Solutions, a leading recruitment services provider.

This role is crucial in supporting our outsourced managed service recruitment contracts across various sectors. The Booking Coordinator will be responsible for a range of administrative and system-related tasks to ensure the fulfilment of our client's Service Level Agreements.

This will be an on-site role and there is likely to be a 4-week rotating shift pattern which will likely be 1 week early, 2 weeks normal and 1 week evening. The shifts are likely to be:

  • Early
  • Normal
  • Evening

Key Responsibilities:

  • Handle booking changes, processing extensions, and chasing timesheet approvals.
  • Be accountable for timesheet adjustments, end date management, and PO burn rate management.
  • Provide ongoing systems training and act as the first point of contact for delivery team queries.
  • Complete ad hoc/periodic administrative tasks and process manual payroll.
  • Work closely with stakeholders such as Resourcing Business Partners, Client and Candidate system users, and partner suppliers.
  • Utilise recruitment technology platforms and communication tools to manage processes across a portfolio of Managed Services (MSP) Clients.

Requirements:

  • Previous office experience in a fast-paced environment is desirable.
  • Ability to work under pressure and meet tight deadlines.
  • Strong attention to detail and analytical skills.
  • Excellent communication skills and the ability to collaborate effectively.
  • Proficiency in managing large volumes of data and navigating systems.
  • A proactive approach to questioning and escalating concerns when necessary.
  • Ability to prioritise workload.

About Us:

Reed Talent Solutions is a proud winner of several awards, including #1 Recruitment Agency - Glassdoor Best Places To Work 2020 and The JobCrowd Top Companies for Graduates to Work For 2021. We are committed to providing a supportive and inclusive work environment for our employees.

Equal Opportunities Employer:

We are an equal opportunities employer and welcome applications from all qualified candidates. We are a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria. As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel and reservists.

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