Senior Technical Lead
17 hours ago
Key Responsibilities:
* Ensure the local team understands priorities within the work stack daily.
* Oversee delivery against work plans.
* Utilize data & insights from dashboards to drive and continuously improve performance across metrics related to utilization, SLA delivery & quality.
* Work closely with the Training team to ensure the skills, competencies, and security clearances of the Repair team are fit for purpose for our delivery.
* Assist the Delivery Manager in performance management across a local team, ensuring the highest of standards are delivered and that our teams live up to our company values.
* Work closely with the Delivery Manager to ensure day-to-day operational delivery, including risks, engagement with our employees, customers, and environments in which we serve are protected.
* Be the technical point of escalation within the local team and potentially wider across the SCC brand.
Requirements:
* Ability to multitask, be flexible and work in a dynamic environment.
* Developing people and teams, creating a culture of self-development.
* Technical skills and communication skills to help peers learn and grow.
* Security clearance required.
About SCC: SCC is a leading IT company with a strong focus on innovation and customer satisfaction. We offer a dynamic and inclusive work environment, excellent package, and opportunities for career development and lifelong learning.
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
We look forward to hearing from you"}
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