Deputy Store Manager
6 days ago
About H&T Pawnbrokers
H&T Pawnbrokers is a leading financial services provider with a rich history spanning over 125 years. As the largest pawnbroker in the UK, we have a strong presence on the high street with over 270 locations across the country.
Our Mission
We are committed to providing exceptional customer service and building strong relationships with our customers and communities. Our team of dedicated professionals is passionate about delivering a unique and personalized experience that sets us apart from the competition.
About the Role
We are seeking an experienced Deputy Store Manager to join our team. As a key member of our store leadership team, you will be responsible for leading a team of outstanding store colleagues and ensuring the smooth operation of our daily processes.
Key Responsibilities
- Lead and motivate a team of store colleagues to deliver exceptional customer service and achieve sales targets.
- Ensure the efficient operation of the store, including inventory management, cash handling, and customer transactions.
- Develop and implement strategies to drive sales growth and improve customer engagement.
- Collaborate with the store management team to achieve business objectives and implement company-wide initiatives.
- Provide coaching and training to store colleagues to enhance their skills and knowledge.
What We Offer
We offer a competitive salary and benefits package, including a quarterly performance-related bonus, 30 days holiday, and a range of employee discounts. We also provide opportunities for career development and advancement, as well as a supportive and inclusive work environment.
Requirements
- Proven experience in a team leader or deputy manager role, preferably in a retail or financial services environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Flexibility to work a variety of shifts, including Saturdays.
What We Celebrate
We celebrate the diversity and individuality of our team members and strive to create an inclusive and supportive work environment. We believe that our unique culture and values set us apart from other employers and make us a great place to work.
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