Administrative Assistant

6 days ago


Leeds, Leeds, United Kingdom Leeds Teaching Hospitals Full time

About the Role

The Leeds Teaching Hospitals is seeking a highly organized and detail-oriented Patient Services Coordinator to join our team. As a key member of our Ophthalmology department, you will be responsible for coordinating the day-to-day activities of a team of administrative staff, including clerical officers, medical secretaries, and supervisors.

Key Responsibilities

  • Coordinate the collection of data and perform regular audits by random sample.
  • Maintain and administer relevant information systems and review monitor systems.
  • Ensure all patients' enquiries are dealt with in a friendly and professional manner.
  • Monitor administrative processes to ensure all are completed within agreed timescales.
  • Deal with complex enquiries from staff, patients, relatives, and visitors.
  • Undertake general administrative duties, including filing, typing, photocopying, faxing, and arrangement of meetings.

Requirements

  • Good standard of education to minimum of GCSE.
  • Good standard of written and spoken English language.
  • Thorough knowledge of patient administration processes.
  • Knowledge of Microsoft Office Packages and e-mail technology.
  • Organisational and time management skills.
  • Basic computer literacy and willingness to further computer skills.
  • A thorough understanding of all policies and procedures governing the Trust's approach and delivery to Patient Administration.
  • An understanding of team management and the policy and procedures governing the Trust's approach to managing staff.

About Us

The Leeds Teaching Hospitals is a leading healthcare provider in the region, with a strong commitment to delivering high-quality patient care. Our Ophthalmology department is a busy and dynamic team, providing a range of services to patients. We are looking for a highly motivated and organized individual to join our team as a Patient Services Coordinator.



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