Porter - Customer Service Expert
1 week ago
We're seeking a dedicated Porter to contribute to the smooth operation of Chartwells on a full-time basis, working 40 hours per week.
As a Porter, you will utilize your skills to maintain high standards of customer care and cleanliness. In return, you will have opportunities to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognizes employees who go beyond their role.
We offer a comprehensive benefits package, including:
- Exclusive travel discounts with leading travel companies
- Discounts on food shopping with major retailers
- Quick access to a Digital GP and wider healthcare benefits
- Up to 44% off cinema tickets
- Regular emails with the best discounts and savings available
- Cash rewards for spending and using a wide range of brands
- Free wellness, mindfulness, and exercise classes
- Share discounts and offers with friends and family
- Contributory pension scheme
- Career Pathways and MyLearning programs for career growth
Your key responsibilities will include:
- Assisting in maintaining the lobby and public areas' cleanliness and tidiness
- Supporting housekeeping, restaurant, and banqueting staff with setting up rooms or moving furniture
- Handling reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where necessary
- Running errands
- Ensuring customer safety by placing and removing signage indicating wet floors or paints
Our ideal Porter will:
- Be adaptable and easily adjust to changing priorities
- Be an excellent communicator and build strong relationships
- Have experience delivering high-quality customer care
- Take initiative and make decisions that benefit our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
Please note: driving is essential due to the lack of public transport near our location.
As part of Compass, you'll contribute to feeding people, fueling progress, and forging connections in around 6,000 venues. You'll have opportunities for career growth, competitive pay, great perks, and unrivalled opportunities for learning and development at one of the UK's biggest businesses.
Compass Group UK&I values diversity and wants everyone in our business to feel able to be themselves at work and have an equal opportunity to progress their career. We aim to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities.
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