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Receptionist & Technical Librarian - Digital Information Specialist
2 months ago
About the Role
This is an exciting opportunity to join Corserv as a Receptionist & Technical Librarian, providing front-of-house reception services and technical library support for the company's Head Office building. The successful candidate will be responsible for managing the physical library resources, online subscriptions, and systems, as well as providing technical information and support to design and construction professionals.
Key Responsibilities
- Provide front-of-house reception services, including manning the reception desk, meeting and directing visitors and staff, and answering queries or directing them to the appropriate member of staff.
- Manage internal and external post, parcels, and larger deliveries, ensuring appropriate storage and onward delivery where necessary.
- Manage building co-ordination, including ensuring all legally and internally required checks, tests, and other related tasks are completed.
- Manage bookings for meetings rooms, including organizing door notices of confirmed bookings and facilitating the delivery of refreshments when required.
- Manage office inventory, including stationery, equipment, and furniture.
- Manage safety and hygiene of communal areas of the building and report any necessary building defects as identified or notified by others.
- Be responsible for the day-to-day management of the technical library and the library system, including upgrades, resolution of technical faults, stock management, new purchases, and controlling of resources.
- Answer queries, assist staff, and carry out research, disseminating relevant information to staff.
- Develop the library to become a modern digitally based offering, improving accessibility for users by maximizing the use of information technology.
- Manage online databases, catalogs, and be the lead contact and administrator for online resources and suppliers.
- Manage archiving records, ensuring accessibility and appropriate collection, retrieval, return, retention, extension, and destruction in liaison with relevant staff.
- Provide a central ordering point for the purchasing of books and documents, including subscriptions and corporate memberships.
- Provide, distribute, and schedule timely loans of training materials to staff.
About You
We are looking for a qualified individual with five GCSEs at grade C or above and educated to NVQ three level or equivalent, or possess an appropriate vocational or professional qualification, or demonstrate relevant experience. The ideal candidate will have demonstrable knowledge of working in a customer-facing role, with the ability to use a combination of general administrative skills and knowledge.
The successful candidate will also have:
- Excellent organizational and information management skills, with excellent attention to detail.
- Proven experience of managing, organizing, and delivering database searching, database maintenance, library or information management, and working with online resources.
- Excellent verbal and written communication skills, with a strong customer focus, able to communicate with all levels of staff and work accurately and efficiently on several tasks.
- Ability to provide a range of information services, including book and serial management, cataloging and classification, document delivery, and current awareness.
- Ability to work to tight deadlines, take decisions, provide accurate information, and prioritize work without supervision.
- Demonstrates excellent IT skills, including Microsoft Office applications – Word, Excel.
- Ability to provide a suitable vehicle and hold a full UK driving license.
Our Offer to You
We offer a competitive salary, generous pension scheme, employee discount scheme, wellbeing events, holiday starting at 25 days and increasing to 30 days with service, cycle to work scheme, flexible working hours, home working options, investment and support in your continuous training and development, and opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion, and Mental Health First Aider.
