Technical Librarian and Receptionist

About the Role

This is an exciting opportunity to join our team at Corserv as a Receptionist and Technical Librarian. As a key member of our Head Office team, you will be responsible for providing a high-quality front-of-house reception service and building coordination for our Scorrier office.

As a Technical Librarian, you will be responsible for the day-to-day management of our technical library and library system, including upgrades, technical faults, stock management, new purchases, and controlling resources. You will also be responsible for answering queries, assisting staff with research, and disseminating relevant information to staff.

Key responsibilities will include:

• Providing a high-quality front-of-house reception service, including manning the reception desk, meeting and directing visitors and staff, and answering queries or directing them to the appropriate member of staff.
• Managing internal and external post, parcels, and larger deliveries, ensuring appropriate storage and onward delivery where necessary.
• Managing building coordination in liaison with the Building Management Team, ensuring all legally and internally required checks, tests, and other related tasks are completed.
• Managing bookings for meetings rooms, including organizing door notices of confirmed bookings and facilitating/providing refreshments when required.
• Managing office inventory, including stationery, equipment, and furniture.
• Managing safety and hygiene of communal areas of the building and reporting any necessary building defects as identified or notified by others.
• Managing the technical library and library system, including upgrades, technical faults, stock management, new purchases, and controlling resources.
• Answering queries, assisting staff with research, and disseminating relevant information to staff.
• Developing the library to become a modern digitally based offering, improving accessibility for users by maximizing the use of information technology.
• Managing online databases/catalogues and being the lead contact and administrator for online resources/suppliers.
• Managing archiving records, ensuring accessibility and appropriate collection/retrieval/return of material/retention/extension/destruction in liaison with relevant staff.

About You

We are looking for someone with:

• Qualified with five GCSEs at grade C or above and educated to NVQ three level or equivalent, or possess an appropriate vocational/professional qualification or can demonstrate relevant experience.
• To hold or be capable of obtaining First Aider and Fire Warden qualification.
• Demonstratable knowledge of working in a customer-facing role with ability to use a combination of general administrative skills and knowledge.
• Knowledge of relevant legislation, copyright law, data protection act, freedom of information act.
• Excellent organizational and information management skills, with excellent attention to detail.
• Proven experience of managing, organizing, and delivering database searching, database maintenance, library or information management, and working with online resources.
• Excellent verbal and written communication skills with a strong customer focus, able to communicate with all levels of staff and to work accurately and efficiently on several tasks.
• Ability to provide a range of information services, including book and serial management, cataloguing and classification, document delivery, and current awareness.
• Ability to work to tight deadlines, take decisions, provide accurate information, and prioritize work without supervision.
• Demonstrates excellent IT skills: Microsoft Office applications – Word, Excel.