Technical Librarian and Receptionist
4 weeks ago
About the Role
Corserv Solutions Ltd is seeking a highly skilled and experienced Technical Librarian and Receptionist to join our team at our Head Office in Scorrier, Cornwall. As a key member of our team, you will be responsible for providing exceptional customer service, managing our technical library, and ensuring the smooth operation of our reception desk.
Key Responsibilities:
- Provide front-of-house reception services, including greeting visitors, answering queries, and directing staff and visitors to the appropriate areas.
- Manage the technical library, including cataloging, classification, and maintenance of library resources, as well as providing research assistance and disseminating relevant information to staff.
- Contribute to the development of a modern, digitally based library offering, improving accessibility for users through the use of information technology, digital resources, and online subscriptions.
- Manage online databases, activate accounts, and maintain users, arranging and carrying out training to assist users in the use of online products.
- Manage archiving records, ensuring accessibility and appropriate collection, retrieval, and return of material, as well as maintaining indexes and records of archived material.
- Provide a central ordering point for the purchasing of books and documents, including subscriptions and corporate memberships.
- Provide timely loans of training materials to staff, such as CSCS and LGV.
About You
We are looking for a highly organized and detail-oriented individual with excellent communication and interpersonal skills. You will have a strong background in library management, customer service, and administration, with experience in managing databases, online resources, and archiving records. You will also have a proven ability to work accurately and efficiently on several tasks, with a strong customer focus and excellent verbal and written communication skills.
Our Offer
We offer a competitive salary, generous pension scheme, employee discount scheme, and wellbeing events, as well as flexible working hours and home working options. You will also have the opportunity to become a Safeguarding Advocate, Health & Wellbeing Champion, and Mental Health First Aider.
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