Senior Change Manager
1 month ago
Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.
We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this, we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.
Job DescriptionThis role will report into the Senior Change Manager and will be responsible for leading the change process and deliverables for implementations.
- Delivery of change management activities for projects as per change approach and plan, working with the client to ensure business readiness for go live and beyond.
- Work with client leadership teams to drive consistent and positive messages about the changes – using a change network approach.
- Create and execute communication and stakeholder plans to engage users, support the business, and facilitate change.
- Development of engagement packs and materials, ensuring alignment with key project messaging.
- Work with the training delivery team to ensure alignment of all activities.
- Facilitate Hypercare support for end users – Floor walkers, training, drop-in sessions.
- Post go live adoption surveys.
- Report progress to Consultancy Change Manager to ensure any risks are raised early on and mitigated and that we deliver on time and budget.
We are looking for a highly skilled professional with:
- 5+ years of relevant work experience in delivery of organisational change management projects.
- Background in developing change solutions on large scale, complex transformation projects including ERP systems implementations.
- Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients.
- Consulting skills, including: team facilitation, conflict management, business case development.
- Dynamics 365 Fin/Ops or CRM background would be an advantage.
- Strong MS Office application experience.
Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity.
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