Customer Service Representative

3 weeks ago

Horley, Surrey, United Kingdom World Duty Free - WDF Full time

Job Title: Customer Service Assistant

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at World Duty Free - WDF. As a key member of our team, you will be responsible for delivering exceptional customer service, building rapport with customers, and providing them with an enjoyable shopping experience.

Key Responsibilities:

  • Deliver world-class customer service, ensuring every customer leaves the store with a positive experience.
  • Maximize sales opportunities by using excellent service skills, product knowledge, and promotional awareness.
  • Work collaboratively with colleagues to achieve operational standards and store goals.
  • Adapt to a fast-paced environment, demonstrating flexibility and a positive attitude.

Requirements:

  • Passion for working in a team environment.
  • Flexibility to adapt to changing situations and priorities.
  • Excellent communication and interpersonal skills.
  • Self-motivation, enthusiasm, and a professional attitude.

What We Offer:

  • A comprehensive induction and training program to ensure a smooth transition into the role.
  • A supportive team environment, with opportunities for growth and career development.
  • A competitive hourly rate, plus excellent benefits, including a company bonus scheme, employee assistance program, and travel discounts.

Join Our Team:

At World Duty Free - WDF, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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