Depot Operations Manager

2 days ago


Leyland, Lancashire, United Kingdom Carrier Full time

About the Role

We are seeking a highly skilled and experienced Depot Operations Manager to join our team at Carrier. As a key member of our operations team, you will be responsible for the day-to-day management of our depot office and administration teams.

Key Responsibilities

  • Manage the day-to-day operations of the depot office and administration teams, including overseeing quality and health and safety procedures.
  • Ensure all systems and records are well maintained and accurate.
  • Oversee the office and administration teams, providing support and conducting regular mentor sessions.
  • Hold regular team meetings and attend weekly depot meetings.
  • Promote high standards of customer service and continuous improvement.
  • Work closely with the wider depot network, service department, and sales teams.
  • Act quickly to resolve problems and establish open communication channels.
  • Oversee the resolution of invoice disputes and queries.

What We Offer

  • Competitive base salary.
  • Company car or cash allowance.
  • 25 days holiday plus bank holidays.
  • Company pension.
  • Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources.

Requirements

  • Previous depot and office management experience.
  • Previous experience working in the service industry.
  • Ability to self-motivate and motivate others.
  • Strong communication skills - verbal and written.
  • Time management and organisational skills.
  • Commitment to customer service excellence and best-in-class results.
  • Good problem-solving skills.
  • Confident and articulate.

About Us

Carrier is a world leader in high-technology heating, air-conditioning, and refrigeration solutions. We are renowned for inventing and offering a comprehensive range of air conditioning and refrigeration system solutions for the home or office, as well as for large commercial applications.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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