Food and Beverage Team Leader

1 month ago


Solihull, Solihull, United Kingdom National Trust Full time

About the Role

We are seeking a highly motivated and customer-focused Food and Beverage Team Leader to join our team at Packwood House, a 16th-century Tudor manor house in Warwickshire. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our café and restaurant operations run smoothly.

Key Responsibilities

  • Provide day-to-day support to your team, ensuring they are consistently delivering great service to our customers.
  • Supervise the induction and training of colleagues, helping to build a team dedicated to great service and customer satisfaction.
  • Work closely with the kitchen team to prepare food and ensure that all displays and signs are accurate and appealing.
  • Lead by example, demonstrating a positive 'can-do' attitude and a passion for delivering outstanding customer service.

What We Offer

As a Food and Beverage Team Leader with the National Trust, you will enjoy a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for professional development and training.
  • A supportive and collaborative team environment.
  • Free entry to National Trust places for you and your family.
  • A range of discounts and perks at work.

About Us

The National Trust is a charity that protects and preserves historic sites and green spaces across the UK. We are committed to creating an inclusive culture where everyone feels welcome and valued. If you are passionate about delivering exceptional customer service and working in a dynamic and supportive team, we would love to hear from you.



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