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Senior Audience Relations Specialist

2 months ago

London, Greater London, United Kingdom Informa Connect Full time
Position Overview

Informa PLC stands as a prominent global entity in the realm of events, intelligence, and research. Our mission is to support specialists across various sectors. Through a multitude of influential brands, we connect with businesses and professionals in niche markets, offering insights, intelligence, and opportunities that empower our clients to expand, engage in commerce, achieve breakthroughs, and make well-informed decisions. Informa is publicly traded on the London Stock Exchange and is a member of the FTSE 100, employing over 12,000 individuals across more than 30 nations.


We are seeking a dedicated Audience Relations Specialist to become part of our Life Sciences Division at Informa Connect.

Role Description

An exciting opportunity has emerged for an Audience Relations Specialist to join the Life Sciences division at Informa. The role is both challenging and fulfilling, allowing you to manage multiple initiatives simultaneously.

The connections and networks established by the Audience Relations Specialist will be pivotal in enhancing the success of our events—boosting audience quality and expanding sponsorship opportunities. This position is ideally suited for a self-driven and confident individual who thrives both independently and collaboratively.

The ideal candidate is a proactive, resourceful, and accountable professional who enjoys working in a dynamic environment across various events and products. They should possess exceptional organizational skills, be outgoing, and demonstrate excellent communication abilities.


Key Responsibilities:

  • Collaborate with conference organizers, marketing teams, sales personnel, speakers, and sponsors to identify key industry stakeholders and VIPs for Informa Life Science events.
  • Engage selected individuals through various communication channels to discuss their participation and secure their involvement in structured networking and social activities.
  • Welcome and assist VIPs on-site at events, ensuring they receive exceptional care and engage in the planned networking/social agenda.
  • Guarantee that VIPs enjoy a superior experience throughout the event lifecycle.
  • Work closely with event sponsors to maximize their clients' participation.
  • Foster strong relationships with key VIPs to cultivate brand loyalty and commitment.
  • Organize exclusive dinners, breakfast briefings, and private meetings, ensuring attendance at these events.
  • Facilitate the 1-to-1 Meeting Service, both in-person and digitally, in collaboration with the sales team.
  • Coordinate with the team to assess the eligibility of incoming VIP requests.
  • Enhance the overall Life Science community through research and relationship-building efforts.
  • Identify new target demographics and leverage these connections to broaden opportunities for the sales team.
  • Develop and utilize relationships with key influencers, trade associations, and other organizations to expand VIP outreach through partnerships.
  • Maintain accurate records of community members, contacts, and clients in internal databases.
  • Gain a comprehensive understanding of our various digital platforms.

Qualifications

Essential Skills:

  • Outstanding interpersonal and relationship management capabilities
  • Ability to network effectively with senior industry professionals
  • Customer-focused mindset
  • Demonstrated research proficiency utilizing diverse information sources
  • Strong time management skills with the ability to multitask and maintain attention to detail
  • Enthusiastic and collaborative approach
  • Willingness to think creatively, innovate, and tailor products to meet customer needs

Requirements:

  • Knowledge and interest in the Life Sciences sector

We prioritize energy and ambition over a strict checklist of qualifications. We seek colleagues who are willing to engage actively, contribute, and help drive initiatives forward. If this resonates with you and you possess most—though not necessarily all—of the skills and experience outlined, we encourage you to consider this opportunity.

Additional Information

We foster a mature, sociable work culture that encourages autonomy while providing support and training. Our young, dynamic team enjoys camaraderie both in and out of the workplace. Opportunities for international travel for events and competitor analysis are available. We offer all the social, personal, and professional benefits associated with working for a major international events organization.

At Informa, we are committed to creating inclusive experiences and environments where diverse perspectives and backgrounds are valued. As part of our diversity and inclusion initiatives, we are proud to be an Equal Opportunities Employer. Our decisions are based on relevant qualifications and merit, without discrimination based on protected characteristics and statuses. For more information, please refer to our website.

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