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CCTV and IT Support Professional

2 months ago

Blackpool, Blackpool, United Kingdom Bridgewater Resources UK Full time

Bridgewater Resources UK, a leading distributor of innovative security solutions, is seeking a skilled Technical Support Engineer to join their team in the UK.

The company, part of a prestigious group with a significant annual turnover, prides itself on building long-lasting relationships with customers, suppliers, and employees. With a large workforce of over 1,700 people across the country, they continue to grow through strategic acquisitions.

As a Technical Support Engineer, you will be responsible for:

  • Providing in-depth technical support to customers on a range of products and technologies
  • Offering expert guidance on configuration and setup of equipment
  • Assisting customers in quickly adapting to new products and technologies
  • Efficiently diagnosing and resolving technical issues
  • Identifying customer needs and designing tailored solutions to meet those needs

Benefits of this role include:

  • A competitive salary range of £28,000 - £33,000 (dependent on experience)
  • An annual uncapped bonus scheme
  • Optional membership in the company's excellent pension scheme
  • 25 days of annual holiday allowance
  • Standard working hours of 09:00-17:30 Monday to Thursday and 09:00-17:00 Friday

To succeed in this role, you should possess:

  • Relevant experience in CCTV or IT networking
  • Excellent communication and computer skills
  • The ability to quickly learn new concepts and technologies