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Client Support Specialist
3 months ago
Position Summary
NEC Software Solutions is on the lookout for a committed professional to become a part of our team. In this role, you will be tasked with overseeing and managing applications for the Discretionary Assistance Fund (DAF) on behalf of the Welsh Government.
Key Responsibilities
- Evaluate and process urgent payment requests and individual assistance grant submissions
- Accurately manage and process information in a dynamic office setting
- Communicate with applicants to collect and confirm necessary details
- Conduct eligibility assessments and ensure adherence to established guidelines
- Address inquiries from clients and colleagues in a professional manner
- Play a vital role in the successful delivery of the DAF contract
Additional Perks
- Comprehensive Medical Coverage provided by NEC for Employees
- Generous vacation allowance with options to purchase or sell
- Life insurance and Group Pension Plan benefits
- Flexible benefits tailored to meet individual preferences
- Complimentary access to LinkedIn Learning for professional growth