Retail Change Specialist

3 days ago

Cardiff, Cardiff, United Kingdom Lloyds Banking Group Full time

About this Opportunity

We are seeking a highly skilled and experienced Change Management Professional to join our Retail Finance Change team. As a key member of our team, you will be responsible for supporting the delivery of a change agenda within Retail Finance, through a controlled, agile framework.

Key Responsibilities

  • Support the Retail Finance Inbound Change process through assessment and triage of initiatives, helping us to prioritise activity and plan effectively.
  • Operate flexibly across Retail Finance to deliver prioritised activity in a timely manner.
  • Undertake activity required to scope, define and document specific change requirements.
  • Develop and maintain effective working relationships with key collaborators across Retail Finance, and wider business areas.
  • Support interaction between Retail Change and external change platform / lab teams.
  • Provide visibility and centralisation of Retail Finance data quality issues, delivering through others for resolution.
  • Support wider team activities including development / learning, and process improvement.
  • Respond to individual and team objectives, investing in improving personal performance by growing own skills and capabilities.

Why Lloyds Banking Group

We are a leading financial services group, committed to helping Britain prosper. Our colleagues are focused on making a difference to customers, businesses and communities. With us, you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

What You'll Need

  • Great Stakeholder Management - You'll cultivate stakeholder relationships to improve delivery of change outcomes. You'll have experience of handling conflicting priorities by facilitating discussion and resolution.
  • A Finance Background - Previous experience in a Finance based role, with a sound understanding of Finance systems, Finance Change and processes is a necessity.
  • Product Background - A well-rounded understanding of Retail products to ensure effective application of specific knowledge to facilitate change delivery.
  • Self Motivation - Ability to work collaboratively & independently as part of a wider team and enjoy working with colleagues from different areas.

About Working for Us

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We Offer a Wide-Ranging Benefits Package

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 28 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

This is a Once in a Career Opportunity to Help Shape Your Future as Well as Ours

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