Retail Change Expert

3 weeks ago

Cardiff, Cardiff, United Kingdom Lloyds Banking Group Full time

About this Opportunity

We are seeking a highly skilled and experienced Change Management Professional to join our Retail Finance team at Lloyds Banking Group. As a key member of our team, you will play a critical role in supporting the delivery of a change agenda within Retail Finance, through a controlled, agile framework.

Key Responsibilities

  • Support the Retail Finance Inbound Change process through assessment and triage of initiatives, helping us to prioritise activity and plan effectively.
  • Operate flexibly across Retail Finance to deliver prioritised activity in a timely manner.
  • Undertake activity required to scope, define and document specific change requirements.
  • Develop and maintain effective working relationships with key collaborators across Retail Finance, and wider business areas.
  • Support interaction between Retail Change and external change platform / lab teams.
  • Provide visibility and centralisation of Retail Finance data quality issues, delivering through others for resolution.
  • Support wider team activities including development / learning, and process improvement.
  • Respond to individual and team objectives, investing in improving personal performance by growing own skills and capabilities.

Requirements

  • Great Stakeholder Management - You will cultivate stakeholder relationships to improve delivery of change outcomes. You will have experience of handling conflicting priorities by facilitating discussion and resolution.
  • A Finance Background - Previous experience in a Finance based role, with a sound understanding of Finance systems, Finance Change and processes is a necessity.
  • Product Background - A well-rounded understanding of Retail products to ensure effective application of specific knowledge to facilitate change delivery.
  • Self Motivation - Ability to work collaboratively & independently as part of a wider team and enjoy working with colleagues from different areas.

Desirable Skills

  • Agile Methodology & Tools - Experience of, and a desire to work in an agile way. This is a beneficial skill, and we can provide training and guidance on how we adopt an agile mentality. Eventually you will be helping to provide coaching and advice to others whilst and sharing experience on the most appropriate methods and tools to use for the specific work required.

About Working for Us

We are committed to creating a values-led culture and are focused on building a workforce which reflects the diversity of the customers and communities we serve. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We are disability confident and welcome applications from under-represented groups.

Benefits

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 28 days' holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

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