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Sales Development Representative

2 months ago


Billingham County Durham, United Kingdom International Process Plants Full time
Job Summary

We are seeking a highly skilled Sales Representative to join our team at International Process Plants. As an Inside Sales Representative, you will work closely with Senior Sales Managers to resolve customer inquiries and offer solutions to drive company revenue.

Key Responsibilities
  • Present and sell company products and services to new and existing customers at both engineer and C-suite levels.
  • Reach agreed-upon sales targets by the deadline.
  • Resolve customer inquiries and complaints.
  • Set follow-up meetings and calls to keep customers aware of the latest developments and ensure customer satisfaction.
  • Develop personalized business plans to maximize customer contact and ensure repeat sales.
  • Maintain detailed account profiles and prepare sales reports as required.
  • Collaborate and participate in information sharing with various team members and departments.
  • Attend and participate in company-supported events and industry trade shows.
  • Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills.
  • Occasionally travel to visit high-value customer sites and other company facilities.
Requirements
  • Previous experience in sales, customer service, or related fields.
  • Familiarity with CRM platforms (HubSpot preferred).
  • Ability to build rapport with clients.
  • Strong phone and negotiation skills.
  • Strong financial focus, including cognitive skills, problem analysis, decision making, and quantitative analysis.
  • Ability to assess customer patterns and future needs.
  • Proficiency with MS Office, Project, Visio, and CRM tools. Internet-based tools and search.
  • 2-year college degree or equivalent preferred.
  • Highly organized and able to work both independently and on a team.
Preferred Qualifications
  • Experience with a strong understanding of process-related industries, or a strong mechanical background.
  • Thorough knowledge of how medium & large corporations purchase assets.
  • Proven success in quoting and closing capital equipment sales or similar industry experience.
  • Bilingual a plus (Spanish, German, Italian, Arabic, Hindi, Punjabi, Urdu, Mandarin).
Compensation

Salary & Performance Bonus plus a full range of company benefits will be offered to the successful candidate.