Housing Repairs Coordinator

3 days ago


London, Greater London, United Kingdom Brackenberry Full time

We are partnering with a local authority in Islington to assist with the appointment of a Housing Repairs Coordinator on a 3-month contract, with the possibility of extension. If you're interested, please submit your CV for consideration.

Key Responsibilities:

  • To accurately diagnose repairs and raise orders on IT systems for contractors, scheduling appointments as needed.
  • Experience in a contact centre environment, handling high volumes of calls to meet targets.
  • Effective communication skills to liaise with other departments, agencies, and contractors, ensuring a positive image of Islington Council.
  • Proactive collaboration with team members to enhance customer service delivery and conduct outbound calls as required.

Requirements:

  • Familiarity with the main issues affecting social housing.
  • ITQ2 or equivalent IT skills.
  • Experience in building maintenance and repairs in a fast-paced environment.

Please note:

  • You should be available to start immediately or at short notice.
  • You must have the right to work in the UK.
  • This role requires an enhanced DBS check.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Unless otherwise stated, all our roles are temporary, although assignments can be extended by clients on a longer-term basis and may become permanent.

Important: We will interpret your application as permission to submit your CV to this role, unless you advise us otherwise. Your DBS must be either through us or accompanied by a subscription to the DBS updating service.

#RQ1324092

Remote Work: No



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