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Housing Repairs Coordinator

2 months ago

London, Greater London, United Kingdom Brackenberry Full time
{"Job Title": "Housing Repairs Coordinator", "Job Summary": "We are seeking a skilled Housing Repairs Coordinator to join our team at Brackenberry Ltd. As a key member of our team, you will be responsible for coordinating housing repairs and maintenance activities.

Responsibilities:

* Diagnose repairs accurately and raise orders on IT systems to contractors and book appointments.
* Experience of working in a contact centre answering high volume of calls to ensure targets are met.
* Excellent communication skills to liaise with other departments, agencies, contractors as appropriate.
* To work proactively with team members to improve customer service delivery and to conduct outbound calls as required.

Requirements:

* Knowledge of the main issues affecting social housing.
* ITQ2 or equivalent Information Technology skills.
* Experience of dealing with all aspects of building maintenance/repairs in a busy environment.

Note:

* You should be available to work immediately or at short notice.
* You should have the right to work in the U.K.
* This role requires an enhanced DBS.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

#RQ1324092

Remote Work:

No
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