Current jobs related to Customer Success Executive - Manchester - Yolk Recruitment Ltd
-
Customer Success Executive
4 months ago
Manchester, United Kingdom YourPrime Recruitment Full timeThe Customer Success Executive Role As our Customer Success Executive, you’ll engage with our customers and work closely with the product team to provide feedback and experiences that are essential to the success of our product and the reputation of the company. You’ll have experience combined with a passion for customer relationships and be constantly...
-
Customer Success Executive
3 weeks ago
Manchester, United Kingdom Infinity Full timeAbout InfinityInfinity is a leading provider of advanced analytics and call-tracking services, working with renowned brands across various industries.Job OverviewWe are seeking a highly motivated and experienced professional to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing a portfolio of...
-
Customer Success Executive
3 weeks ago
Manchester, United Kingdom Infinity Full timeAbout InfinityInfinity is a leading provider of advanced analytics and call-tracking services, working with renowned brands across various industries.Job OverviewWe are seeking a highly motivated and experienced professional to join our Customer Success team as a Customer Success Manager. In this role, you will be responsible for managing a portfolio of...
-
Customer Success Executive
3 weeks ago
Manchester, United Kingdom Sphere Digital Recruitment Full timeJob Title: Customer Success ExecutiveCompany: Sphere Digital RecruitmentJob Type: Full-timeIndustry: Digital AdvertisingLocation: Remote (with occasional travel to client sites)Job Description:We are seeking an experienced Customer Success Executive to join our team at Sphere Digital Recruitment. As a key member of our digital advertising team, you will be...
-
Customer Success Executive
3 weeks ago
Manchester, United Kingdom Sphere Digital Recruitment Full timeJob Title: Customer Success ExecutiveCompany: Sphere Digital RecruitmentJob Type: Full-timeIndustry: Digital AdvertisingLocation: Remote (with occasional travel to client sites)Job Description:We are seeking an experienced Customer Success Executive to join our team at Sphere Digital Recruitment. As a key member of our digital advertising team, you will be...
-
Customer Success Executive
3 weeks ago
Manchester, United Kingdom SafetyCulture Full timeAbout SafetyCultureSafetyCulture is a customer-centric SaaS company with a mission to empower frontline workers to drive operational excellence and prioritize their safety and well-being. Our headquarters is in Sydney, and we have offices in Manchester, Kansas City, Amsterdam, Manila, and Townsville.We're committed to expanding our technology platform with...
-
Customer Success Executive
3 weeks ago
Manchester, United Kingdom SafetyCulture Full timeAbout SafetyCultureSafetyCulture is a customer-centric SaaS company with a mission to empower frontline workers to drive operational excellence and prioritize their safety and well-being. Our headquarters is in Sydney, and we have offices in Manchester, Kansas City, Amsterdam, Manila, and Townsville.We're committed to expanding our technology platform with...
-
Customer Success Executive
4 months ago
Manchester, United Kingdom Mission Labs Full time**Wh**o are we looking for? ️ ️ Are you an aspiring Sales representative looking for an opportunity to advance your career? Maybe you need a new challenge! If you are driven, great at communicating and a passionate team player, we have the prefect job for you! We are searching for a Customer Success Executive to join our fun, fast-paced, growing...
-
Customer Success Director
2 weeks ago
Manchester, United Kingdom SafetyCulture Full timeAbout the RoleWe are seeking a seasoned Customer Success Director to lead our UK and Ireland region. As a strategic leader, you will be responsible for building and executing a customer success strategy that drives retention, expansion, and advocacy.Key ResponsibilitiesManage and lead the UK&I Customer Success function, providing guidance and support to...
-
Customer Success Director
2 weeks ago
Manchester, United Kingdom SafetyCulture Full timeAbout the RoleWe are seeking a seasoned Customer Success Director to lead our UK and Ireland region. As a strategic leader, you will be responsible for building and executing a customer success strategy that drives retention, expansion, and advocacy.Key ResponsibilitiesManage and lead the UK&I Customer Success function, providing guidance and support to...
-
Customer Success Manager
2 weeks ago
Manchester, United Kingdom Giraffe360 Full time £24,000 - £30,000Customer Success Manager **About the Role** Giraffe360 is seeking a Customer Success Manager to join our team in Manchester. As a Customer Success Manager, you will work closely with our support and product teams to deliver exceptional customer experiences. This is a fantastic opportunity to develop a career with a forward-thinking, innovative, and rapidly...
-
Customer Success Manager
2 weeks ago
Manchester, United Kingdom Giraffe360 Full time £24,000 - £30,000Customer Success Manager **About the Role** Giraffe360 is seeking a Customer Success Manager to join our team in Manchester. As a Customer Success Manager, you will work closely with our support and product teams to deliver exceptional customer experiences. This is a fantastic opportunity to develop a career with a forward-thinking, innovative, and rapidly...
-
Director of Customer Success
5 days ago
Manchester, United Kingdom SafetyCulture Full timeCustomer Success DirectorSafetyCulture is a customer-centric SaaS company that empowers front-line workers to drive operational excellence and prioritize their safety and well-being. Our global presence spans Sydney, Manchester, Kansas City, Amsterdam, Manila, and Townsville, with a diverse team of innovators and problem-solvers.Key ResponsibilitiesLead the...
-
Director of Customer Success
5 days ago
Manchester, United Kingdom SafetyCulture Full timeCustomer Success DirectorSafetyCulture is a customer-centric SaaS company that empowers front-line workers to drive operational excellence and prioritize their safety and well-being. Our global presence spans Sydney, Manchester, Kansas City, Amsterdam, Manila, and Townsville, with a diverse team of innovators and problem-solvers.Key ResponsibilitiesLead the...
-
Customer Success Lead
4 months ago
Manchester, United Kingdom AeroCloud Systems Full time**About you** We are looking for a Customer Success Lead to join our Commercial Team. This role is based in the Stockport office with a hybrid working model. **Summary of Role** As the Customer Success Lead, you will lead across all AeroCloud customers globally, working with key customer stakeholders including CEO's CIOs, COOs and other senior business...
-
Director of Customer Success
3 days ago
Manchester, United Kingdom SafetyCulture Full timeUnlock Your Potential as a Director of Customer SuccessSafetyCulture is a pioneering SaaS company that empowers frontline workers to drive operational excellence and prioritize their safety and wellbeing. As a Director of Customer Success, you will play a pivotal role in shaping the customer lifecycle strategy to ensure each customer achieves their desired...
-
Director of Customer Success
3 days ago
Manchester, United Kingdom SafetyCulture Full timeUnlock Your Potential as a Director of Customer SuccessSafetyCulture is a pioneering SaaS company that empowers frontline workers to drive operational excellence and prioritize their safety and wellbeing. As a Director of Customer Success, you will play a pivotal role in shaping the customer lifecycle strategy to ensure each customer achieves their desired...
-
Customer Success Director
1 week ago
Manchester, United Kingdom SafetyCulture Full timeUnlock Customer Success with SafetyCultureSafetyCulture is a pioneering SaaS company dedicated to empowering frontline workers to drive operational excellence and prioritize their safety and wellbeing. As a Director of Customer Success, you will play a pivotal role in shaping the customer lifecycle strategy to ensure each customer achieves their desired...
-
Customer Success Director
1 week ago
Manchester, United Kingdom SafetyCulture Full timeUnlock Customer Success with SafetyCultureSafetyCulture is a pioneering SaaS company dedicated to empowering frontline workers to drive operational excellence and prioritize their safety and wellbeing. As a Director of Customer Success, you will play a pivotal role in shaping the customer lifecycle strategy to ensure each customer achieves their desired...
-
Customer Success Manager
3 weeks ago
Manchester, United Kingdom Giraffe360 Full time £24,000 - £30,000About Giraffe360Giraffe360 is a pioneering technology company that has revolutionized the real estate industry with its innovative breakthrough camera technology. Our device combines high-accuracy Lidar laser and SLR photo camera capabilities to provide a unique solution for showcasing properties.Job SummaryWe are seeking a highly skilled Customer Success...
Customer Success Executive
4 months ago
Yolk Recruitment are working on behalf of a rapidly growing legal technology business for a Customer Success Executive/ Trainer. This is an exciting opportunity to join a global business that are investing in their UK operation.
You will be joining an established team of Account Manager's, Customer Success Executive's and trainers that work on a remote basis, they maintain a good working culture due to lots of catch ups virtually and face to face.
You will have the opportunity to manage your set of accounts by arranging meetings on zoom and face to face, delivering training sessions to ensure that customers are getting the best out of the product and their service.
**What are the responsibilities of a Customer Success Executive?**
- Manage customer accounts to ensure that customers are getting the best out of the technology
- To train all customers within your area on how to use the product and get the best out of it
- To train accounts in the Caribbean/ UK and Ireland in support of existing account managers.
- To maintain thorough knowledge of all products, content and developments.
- To run Webinars and Q&A sessions for customers
- Occasionally attend conferences and events to promote our products, and answer
- customer questions
- To provide non-technical customer support to accounts under your management.
- To work alongside our account managers to report bugs and feedback to the appropriate teams.
**What are the Skills/ Responsibilities?**
- A law background - recent graduate or law or similar degree
- Customer facing/ Customer Success experience
- Interest in the legal technology space
- Confident, professional and calm communication skills, both written and verbal.
- A tenacious and resilient personality. Confidence in dealing and liaising with a variety of customers from a range of jurisdictions.
- Ability to meet and exceed targets.
- Ability to work well within a tight knit team.
- Efficient time management skills.
**What are the benefits?**
- Basic salary of up to £28,000
- Bonus of £1500
- Holidays - 21 days per year
- Additional 10 days per year - family days
- Thank Ben - employee benefits scheme
- Pension scheme
- Remote working
- Laptop provided
**How to Apply
