Estate Officer
5 months ago
Estate Officer Role Specific Responsibilities
1. Ensuring that cost effective and value for money services are delivered on Housing estates.
2. Improving service provision to the customer by representing the Council at local area based meetings or Managers/Officers meetings. Identifying areas of concern and influencing priorities to improve services.
3. Manage budgets for communal cleaning, grounds maintenance, tree works, window cleaning and environmental budgets.
4. Explore innovative ways to provide recycling for tenants by liaising with residents, other Council departments to provide residents with effective solutions according to demand.
5. Manage contracts to ensure good standards are met by contractors on Housing estates. Report to Tenants, Leaseholders, Councillors and Officers on performance of contractors.
6. Identify and organise estate based community days ensuring removal of waste responsibly in accordance with our environmental core objectives.
8. Identify, inspect and manage stock condition issues on estates and report them appropriately ensuring identified works are completed to the agreed standard.
9. Liaise and advise Resident Green Inspectors, organise meetings, arrange health and safety training, risk assessments ,check quality of work and recruitment.
10. Provide support, guidance and specialist advice on estate based environment improvements to other service areas, Customer Service Team and Housing Officers.
11. Identify, manage and advise tenants of any breaches of the Council’s Tenancy Conditions, Policies and Procedures. Develop, initiate and influence solutions by liaising with the tenant, other Council departments and external agencies.
12. To ensure that agreed standards & works specifications are achieved and to undertake basic repairs and maintenance tasks if appropriate.
**Job Types**: Full-time, Temp to perm
Contract length: 12 months
**Salary**: From £19.00 per hour
**Benefits**:
- Company car
- Company events
- Company pension
**Experience**:
- Customer service: 5 years (required)
- social housing: 5 years (required)
- Estate Officer: 5 years (required)
- public sector: 2 years (required)
Work Location: In person
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