Front of House: Shop and Ticket Sales

5 months ago


Diss, United Kingdom Bressingham Steam Museum Full time

**Bressingham Steam Museum is seeking a passionate and reliable individual to join our friendly team on a term-time part-time basis.**

**Do you**:

- Have a keen interest in history and tourism?
- Enjoy providing excellent customer service and a warm welcome to visitors?
- Thrive in a fast-paced environment where no two days are the same?

**If so, we want to hear from you**

**In this role, you will**:

- Ensure the museum entrance foyer is clean and welcoming for opening each day.
- Prepare the tills for both the souvenir shop and museum entrance, ensuring smooth operation throughout the day.
- Sell and redeem tickets, including season ticket renewals and new sales, using our user-friendly EPOS system.
- Assist visitors with purchases in the souvenir shop, maintaining a clean and well-stocked environment.
- Maintain a clean and tidy till area, emptying bins as needed.
- When time allows, sweep outside entrance and exit areas and care for the flower pots.
- Be a friendly and informative point of contact for visitor enquiries.
- Assist with wheelchair hire, ensuring they are clean and functional for each use.
- Be prepared to undertake other duties as requested by your line manager.

**We offer**:

- A chance to work in a stimulating and dynamic environment surrounded by history.
- The opportunity to develop customer service and retail skills.
- Flexible working hours (term-time only). Zero hours contract. Hours 930am-230pm. Weekdays only (casual weekend might be available during busy periods).
- This is a seasonal job. April-October.
- rate of pay £11.44 (plus holiday pay)
- A supportive and friendly team atmosphere.

**If you're enthusiastic, have a positive attitude, and are available to work term-time, we encourage you to apply**

**Please send your CV and a covering letter outlining your passion for steam and why you'd be a great fit for the role at Bressingham Steam Museum.**

**We look forward to hearing from you**

**Job Type**: Part-time

Expected hours: 5 - 15 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday

License/Certification:

- Driver's License (preferred)

Work Location: In person



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