Medical Administrator
3 days ago
Medical Administrator Didsbury/ Manchester
Our client within the Private Medical sector is seeking a dynamic Medical Administrator to join their friendly team to help deliver and grow the practice.
A true "people-person", you'll be comfortable liaising with patients, clinical colleagues, and support staff whilst balancing clinical excellence with commercial needs in an ethical manner.
Medical Administrator Responsibilities:
- Answer all enquiries with regards to the referral process, pricing, general scanning experience, access to and location of our facility, and liaising with clinical staff when necessary.
- Answering, screening, forwarding phone calls and retrieving messages from voice mail system. General message taking and forwarding to appropriate personnel.
- Updating appointment calendar and internal Radiology Information System (RIS) ensuring all patient data is gathered and accurate and that safety questions have been answered by attending patient and method of funding has been confirmed.
- Keeping the reception, waiting room and kitchen areas tidy to maintain a safe and compliant environment.
- Receive and welcome patients and visitors on their arrival at the facility and offer refreshments. Explaining Safety Questionnaire and Consent forms to the patient and answer any questions they may have.
- Logging the arrival of patients into Radiology Information System (RIS) and ensuring that patient appointments are on schedule by notifying Radiographer of the patient's arrival.
- Assist with preparation of patients prior to the scan.
- Ensuring that we have the correct referral/contact details to forward the patients written report to the referring party in a timely fashion.
- Reviewing and editing as required patient findings reports produced by our Radiologists, prior to sending to the patient's referrer.
- Invoicing for patient scans and when necessary, following up with debt recovery correspondence.
- Help to grow the business by regular phone contact with our most prolific referrers PA / assistants.
- Participate in training provided by the company.
- Adhere to company's policies.
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