Patient Flow Coordinator
2 weeks ago
The post holder will provide a comprehensive service to the Trust with a focus to facilitate effective and timely discharge of patients no longer requiring acute care.
Participate as an active member of the healthcare team assisting with patient flow and safe discharge of patients as determined by the Ward Manager and the shift coordinators.
To implement and evaluate the discharge needs of patients and to refer for the provision of these care needs to appropriate members of the multidisciplinary team.
To supervise and train junior nursing staff, aiding their learning and development of safe and timely discharge planning.
Specific responsibilities of the role requires a consistent and coordinated approach to the operational management of patient flow, with an emphasis on an on-going and ‘real time’ understanding of the wards current and predicted capacity position and the timely and well-timed discharge process.
Management
1. Manage the discharge of an identified group of patients to ensure flow is maintained. To ensure adherence to the UHSussex standard for patients to access their beds, in line with national standards.
1. You will be available as the primary point of contact for the multidisciplinary team including the discharge team and will be expected to feed back any issues or complex cases to the Ward Manager, Discharge Coordinators in your area or Matrons
2. Attend the daily board rounds, and safety huddles, taking actions to support the wards and patient flow for that day. This will include updating of the Real Time Bed State (RTBS) and use of Medway to update patients estimated discharge date, (EDD).
Join us at UHSussex, every day is different, you can be the change, better never stops
At UHSussex we’re proud to be at the heart of the NHS. As one of theUK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
1. Reviewing all patients each day noting which patients are for discharge within 48hrs, and supporting the preparation for discharge, and escalating delays to the Ward Manager, Matron or nurse in charge. This will be updated on RTBS/Medway daily and will improve communication within the ward and trust operations team hence improving patient flow
2. When required, assist with the completion and sending of other referral forms for Multi-disciplinary Team within Trust and Community such as Community Services or Inpatient Rehabilitation referrals
3. Ensure early identification and referral of patients needing repatriation to other hospitals. Initiate escalation process advising cardiac bed manager of patient’s details
4. Early diagnostic tests are expedited promptly and escalate any delays to the appropriate person
5. Assist in organising transfers between wards and external transfers
6. Liaise with Pharmacy when required regarding Discharge Medication
7. Booking Discharge Transpor
8. Support the full utilization of the Discharge Lounge throughout the day, and encourage the use of this to team
9. Work closely with the Nursing Team to ensure patient safety is of most importance at all times.
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