Administrator/receptionist

7 months ago

Epsom, United Kingdom CBRE Full time

Workplace Experience Host

Job Summary:
This position is responsible for performing various administrative tasks, including answering telephones and giving information to employees and guests; often the first point of engagement with employees and visitors. Responsible for making a good first impression for the organization, which can affect the organization's success.

Responsible for all administrative/reception needs including but not limited to managing calls and calendar scheduling.

Essential Duties and Key Responsibilities:

- Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking
- Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed.
- Provides personal services to employees and guests such as arrangement of local transportation, office wayfinding, lobby appearance management, visitor volume tracking & reporting, visitor refreshments, storytelling & building tours, meal orders, guest & administrative support (preparation of meeting materials), and other services as needed.
- Coordinates catering for meeting and events.
- Maintains neat appearance reception area, conference rooms café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition.  Arranges equipment service as needed.
- Assists the Workplace Experience Team and company community with general administrative support including all mail services, event management, desk booking, bike locker management, etc.  Requests building and/or equipment services as needed.
-  Assists with the company community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management.
- Provides administrative support including meeting coordination, office and workplace experience equipment care, and supply management.
- Responds to community requests and complaints regarding Workplace Experience services.
- Ensure safety standards are met by those delivery workplace experience services; whether fellow employees or third-party service providers.
- Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues.
- Manage reception stock and ensure system is in place to ensure optimum levels
- Any other task suitable and agreeable within scope

Site Specific:
Reception
- Promptly and efficiently deal with telephone calls in a welcoming positive manner
- Courteously greet and interact with visitors to the premises in line with host
- Deal with any other reception duties as required
- Manage room and hospitality bookings

Hospitality
- Setting up meeting rooms
- Arranging hospitality
- Organising catering
- Diary management and planning
- Responsible for opening and locking up the pantry

Customer service
- Deal with any enquiries in a prompt and efficient manner
- Anticipate needs and offer assistance wherever possible
- To immediately raise any health and safety concerns to your manager or team leader

Communication Skills:
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

Financial Knowledge:

- Requires good knowledge of financial terms and principles.
- Strategic and Interpersonal Skills:

- Ability to solve problems and deal with a variety of options in complex situations.

Additional Skills:
Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals

Qualifications / Experience / Professional Memberships:

- A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
- Experience in facilities management and/or dealing with suppliers/contractors beneficial

**Job Types**: Full-time, Permanent

Pay: From £23,000.00 per year

**Benefits**:

- Company events
- Company pension
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

A

  • Senior Receptionist

    8 months ago

    Epsom, United Kingdom Dorking Healthcare Ltd. Full time

    The role of the Senior Receptionist is to oversee the day to day reception operation and deputise for the lead receptionist. The receptionists provide a full reception service and administrative/clerical support to staff within the Outpatients Department at across all DHC locations. Coordinating the team on a daily basis ensuring they undertake tasks...

  • Receptionist

    7 months ago

    Epsom, United Kingdom Premier Inn Full time

    We're currently recruiting in our Epsom Central Premier Inn. Working 16 hours per week, paying up to £11.12 per hour. **Receptionist - Epsom - Epsom Central Premier Inn** Come and be a Receptionist at Premier Inn in Epsom. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy...

  • Receptionist

    6 months ago

    Epsom, United Kingdom Premier Inn Full time

    We're currently recruiting in our Epsom Central Premier Inn. Working 16 hours per week, paying up to £11.12 per hour. **Receptionist - Epsom - Epsom Central Premier Inn*** Come and be a Receptionist at Epsom Central Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to...

  • Service Receptionist

    1 week ago

    Epsom, United Kingdom CV-Library Full time

    An opportunity has arisen for an experienced Service Receptionist to join a well-established car dealership offering excellent benefits. This full-time role offers a basic salary of £24,000 - £26,000 & OTE £28,000. As a Service Receptionist, you will be welcoming customers warmly and identifying their service needs to ensure a smooth and...

  • Hotel Receptionist

    6 months ago

    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is seeking a dedicated and customer-oriented Hotel Receptionist to join our team at **The Orchid Hotel, Epsom (KT19 0SH).** As a Hotel Receptionist, you will be responsible for providing excellent customer service and ensuring the smooth operations of the hotel. **Responsibilities**: - Greet and check-in guests arriving during the shift -...

  • Ed Receptionist

    7 months ago

    Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

    Emergency Department Receptionist/Administrator (Band 3) Are you looking for a new challenge? We are currently seeking flexible, enthusiasticpart-timestaff to join our friendly team. We are seeking people who are looking for a minimum of 15 hours per week. The successful applicant will be expected to cover a variety of shifts over a 24-hour, 7 days a week,...

  • Receptionist

    6 months ago

    Epsom, United Kingdom Bupa Dental Care Full time

    **Receptionist - Epsom** **Mon, Tues, Wed - 08:15am - 17:15pm (24 hours a week)** **Opportunity to work in a busy 5 chair Practice located a short walk from Epsom Train Station.** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel...

  • Medical Receptionist

    6 months ago

    Epsom, United Kingdom SpaMedica Full time

    Spamedica wants to be recognised as one of the best healthcare brands in the UK. Our Founder always wanted a ‘family-feel’ for the company and it feels that way, even though we’re a pretty big family now! **Site Location**:New Plan House, East St, Epsom KT17 1BL **Benefits of our Medical Receptionist**: - Starting salary £23,968 - Staff parking...

  • Part-time Receptionist

    6 months ago

    Epsom, United Kingdom Avery Healthcare Full time

    **Rosebery Manor Care Home** located in **Epsom **is currently recruiting for an enthusiastic, team player to join us as **Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents and...

  • Mitcham Office Receptionist

    1 week ago

    Epsom, Surrey, United Kingdom Austin Fraser Full time

    Austin Fraser is seeking a highly skilled Mitcham Office Receptionist to provide exceptional administrative support to our team.About the PositionThe estimated annual salary for this role is £26,500.The ideal candidate will possess excellent communication skills, be able to multitask efficiently and maintain confidentiality when handling sensitive...

  • Bank Receptionist

    6 months ago

    Epsom, United Kingdom Avery Healthcare Full time

    **Rosebery Manor Care Home** located in **Epsom **is currently recruiting for an enthusiastic, team player to join us as **Bank Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents and...

  • Bank Receptionist

    7 months ago

    Epsom, United Kingdom Avery Healthcare Full time

    **Rosebery Manor Care Home** located in **Epsom **is currently recruiting for an enthusiastic, team player to join us as **Bank Receptionist. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents and...

  • Night Receptionist

    7 months ago

    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a hospitable and confident Night Receptionist to join our **Orchid Hotel in Epsom. **We are looking for someone who puts our people at the heart of everything we do and is passionate for customer service and hospitality. **Responsibilities**: 1. General reception duties and administration 2. Deal efficiently with enquiries...

  • Night Receptionist

    7 months ago

    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a hospitable and confident Night Receptionist to join our **Orchid Hotel in Epsom. **We are looking for someone who puts our people at the heart of everything we do and is passionate for customer service and hospitality. **Responsibilities**: 1. General reception duties and administration 2. Deal efficiently with enquiries...

  • Night Receptionist

    7 months ago

    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a hospitable and confident Night Receptionist to join our **Orchid Hotel in Epsom. **We are looking for someone who puts our people at the heart of everything we do and is passionate for customer service and hospitality. **Responsibilities**: 1. General reception duties and administration 2. Deal efficiently with enquiries...

  • Administrative Support Specialist

    6 days ago

    Epsom, Surrey, United Kingdom Austin Fraser Full time

    ReceptionistEstimated salary: £26,500 per annum.Location: Mitcham, a suburb in South London.Job Type: Part-time.Austin Fraser is seeking an exceptional Receptionist to join our dynamic team based in Mitcham. As a key member of the office support team, you will provide first-class reception services, ensuring a seamless experience for clients and staff...

  • Receptionist

    7 months ago

    Epsom, United Kingdom NHS Professionals Full time

    **Job Title: Receptionist** **Pay: £12.02ph** **Location: KT22 & KT17 4QJ Role across two sites** **Hours: Mon - Fri Shifts 09.00 - 17.00 / 08.00 - 16.00 / 10.00-18.00** **Trust Location: Surrey and Borders Partnership NHS Foundation Trust** **What you’ll be responsible for**: - Greet clients and visitors to the Trust and alert team members of their...

  • Administrative Coordinator

    5 days ago

    Epsom, Surrey, United Kingdom Reed Full time

    We are looking for an Administrative Coordinator to join our team at Reed, where you will play a key role in supporting our business operations. As an experienced administrator, you will be responsible for providing high-quality support to our teams, ensuring that our day-to-day activities run smoothly.In this role, you will have the opportunity to develop...

  • Front Office Receptionist

    6 months ago

    Epsom, United Kingdom AG Hotels Group Full time

    AG Hotels Group is looking for a hospitable and confident Front of House Receptionist to join our **Orchid Hotel in Epsom. **We are looking for someone who puts our people at the heart of everything we do and is passionate for customer service and hospitality. **Responsibilities**: 1. General reception duties and administration 2. Deal efficiently with...

  • Receptionist/office Assistant, Epsom

    6 months ago

    Epsom, United Kingdom TWM Solicitors LLP Full time

    **The Firm** Established in 1799, TWM Solicitors LLP is a leading South East law firm with approximately 220 people across 6 offices across Surrey and London. We are a full service firm - for private clients we are renowned for family law, residential property, tax planning, trusts, wealth management and wills and probate. For business clients we have...