Senior Receptionist

2 weeks ago


Epsom, United Kingdom Dorking Healthcare Ltd. Full time

The role of the Senior Receptionist is to oversee the day to day reception operation and deputise for the lead receptionist. The receptionists provide a full reception service and administrative/clerical support to staff within the Outpatients Department at across all DHC locations. Coordinating the team on a daily basis ensuring they undertake tasks essential to the smooth, effective provision of quality care and efficient level of service for patients and their families. Everyday duties include dealing with escalated patient concerns and more complex tasks.

It is essential that the post holder exercises initiative and judgement whilst maintaining a high level of confidentiality and diplomacy at all times without immediate access to line supervision.


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