Network Controller 16/7
3 months ago
Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.
24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.
We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.
If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
**EVERYTHING YOU NEED TO KNOW**
Our Network Control team have an opportunity for you to join as our Network Controller 16/7.
You will be responding to emergency asset failures, identifying solutions, while making sure that water quality and supply is not compromised.
You will be actively managing the supply of water to 7.4 million customers to the high standard both we & our regulatory require.
We are looking for someone who can make quick informed decisions, has a strong work ethic and takes pride in working in a fast paced and challenging reactive environment.
This is a 16/7 role, where you will be working a rotational shift pattern, comprising of Morning, Afternoon and Day shift with an element of Standby cover too.
Key accountabilities will include:
- To provide expert technical advice when we are managing Water Supply or Water Quality incidents.
- Using multiple data sources, you will identify how best to move water around our supply and distribution systems to meet challenging and changing water supply demands throughout the year.
- To develop plans to minimise the impact of asset failure on our customers.
- By using hydraulic modelling, you will create plans to minimise the water supply & water quality risk when we need to carry out repair and maintenance work
- To own the work stream during supply interruptions / water quality events, to diagnose, control & restore service to our customers
- To identify opportunities to improve our water supply and distribution system resilience.
- Communicating your decisions with confidence to other teams within our company in a clear and concise manner.
- Building relationships & influencing other teams the role interacts with by giving crucial information to get the job done correctly first time with mínimal disruption.
This is a shift-based role which includes working weekends and bank holidays so a very flexible approach will be required.
**WHAT YOU’LL BRING TO THE ROLE**
You will also need to be comfortable with the use of mathematics to support and explain your decision making as well as having excellent communication skills and experience of influencing stakeholders at all levels. It would also be beneficial if you have knowledge of water supply & distributions systems, working within in a control centre environment and general plumbing/heating engineering experience.
The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. **Is that you?**
**WHAT’S IN IT FOR YOU**
Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- £31,728.10 25, plus shift allowance and weekend working allowance totalling £41,469.08
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- 10% monthly discount with Busy Bees Nurseries and one-week free childcare
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two paid volunteering days per year
**WHATS NEXT?**
**We can’t wait to hear from you.**
And if your curiosity has peaked and you're wanting to find out even more, search **#LifeAtSevernTrent** on social media.
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