Apprentice - Academic Officer

3 weeks ago

Oldham, United Kingdom Manchester Institute of Learning and Excellence (MILE) College Full time

To provide support for Academic operations, including the preparation of programming document and class management as well as effective liaison with the Lecturer.
- Coordinate with the lecturer’s schedule around students.
- To offer information on all enquiries (internal and external). This requires the person to have first-hand knowledge of all operations and activities of the department.
- Responsible for answering basic and complex queries from students and departments who have concerns about students e.g., basic queries may include providing manager with up-to-date funding information; complex queries could include concerns about a student’s well
- being.
- Work with colleagues on induction week activities for new students.
- To receive, collate and distribute all coursework for the assigned programmes.
- To act as the first point of contact in the Academic Department, to provide advice and help to all students with respect to academic issues, liaising with colleagues/Lecturer where necessary.
- To assist with registrations/enrolment of new students.
- Assigning students classes and timetables on CRM.
- Following up on student’s coursework and monitoring of student progress with lecturer, particularly regarding attendance and coursework deadlines.
- To assist the organisation of the internal and external examination boards, and to take an accurate record of the meetings.
- To assist the maintenance and updating of databases (CRM) and ensuring policies are adhered to.
- Carrying out regular student surveys and feedback to evaluate the quality and standards of live programmes.
- To work on Turnitin reliably and fairly.
- Maintain students at risk records with the outcomes of interventions.
- To maintain CRM/VLE for assigned courses, posting material and ensuring the students have the required access to them.
- Termly update of student records on CRM and files for audit purpose.
- To take part in Open Days and Visit Days to provide information to prospective students.
- Provide support and guidance to other functions of business, when and where required.
- Maintain the safeguarding and prevent duties.

**Job Type**: Apprenticeship

**Benefits**:

- Flexitime
- Language training provided

Flexible Language Requirement:

- English not required

Schedule:

- Flexitime

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Oldham: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

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