Administration Assistant
4 weeks ago
With offices based in Cardiff and Newport we are able to serve clients in South Wales and the West of England. Our strong commitment to excellent customer service and honest immigration advice means that clients return to us time and again.
We looking for an administration assistant, with some experience, to become a reliable and valuable member of our team in Newport. Although the role can be demanding it will also be rewarding for the right person.
Duties will include the following but may expand as the job holder progresses in the role.
Reception duties as listed below:
- Maintain the high standards of service within the reception area as the first point of contact for visitors.
- Answering phones.
- Making appointments in fee earners diaries over the telephone, internet or in person to facilitate client appointments.
- Arranging interpreters.
- Dealing with incoming and outgoing post and deliveries.
- Liaising with suppliers and supervising them whilst on site to ensure the needs of the office are met.
- Maintain stock levels for stationery.
- May be required to cover reception in either of the other offices in case of holiday/sickness.
- General Administration to include filing, faxing, photocopying and scanning.
- Data input into the firm’s case management system under supervision.
- Completion of file transfers to other providers, under supervision, within the specified time period.
- Assisting Fee Earners and the Practice Manager when and where required.
On the job training provided.
Desirable personal qualities
- Computer literate in MS Office
- Strong interpersonal skills
- Able to work on your own initiative
- A good telephone manner is essential.
Qualification(s) Required
2 GCSE at C or equivalent
English at C or equivalent
Maths at C or equivalent
Welsh Language Requirements
Welsh Spoken Skills: No.
Welsh Written Skills: No.
**Job Types**: Full-time, Permanent
**Salary**: £19,500.00 per year
**Benefits**:
- Wellness programme
Schedule:
- Monday to Friday
COVID-19 considerations:
A Covid-19 Policy and Risk Assessment is in place for all our offices. The safety of our staff and clients is very important to us.
**Experience**:
- Administration/Reception: 2 years (required)
Work Location: In person
Application deadline: 01/09/2023
Reference ID: SE/NEWPORT
Expected start date: 11/09/2023
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