Front of House Staff

2 months ago


Melton Mowbray, United Kingdom Wymondham Windmill Full time

*IMMEDIATE START*

Wymondham Windmill is a friendly, family run business set in the stunning Leicestershire countryside. We cater to a wide variety of customers & clients, with our main objective being to provide everyone who visits us, with a great experience, derived from great customer service and tasty homemade food.

**3-5 days per week**

**(approx 25-30 hours per week)**

Weekends & Bank Holidays

**Salary negotiable, but will be based on experience**

**Must be available weekends**

**Ideally someone trained on coffee machine**
- General duties day to day;_
- Greeting and serving customers in a professional, warm, friendly and genuine manner
- Preparing and serving a range of beverages (mainly coffee)
- Maintaining highest standards at all times, setting up tables, rooms for private functions, afternoon tea bookings or general reservations
- Care about customer satisfaction and deliver the optimal client service experience
- Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
- Help answer questions and make suggestions regarding food and beverage choices and related items
- Always report on time and in clean attire
- Be comfortable using/learning our tablet till system
- Cleaning down the cafe at the end of the day, also pot washing throughout the day
- Good verbal communication skills and high awareness of customer service
- Experience making great coffee
- Being friendly yet professional’s
- Having high energy and stamina, with an ability to work for long hours standing in a fast paced environment
- Being a team player with an ability to resolve conflict and take criticism
- Patience and an ability to promote the menu in line with customer needs are highly valued
- Good attention to detail and punctuality

**Salary**: £8.00-£12.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Monday to Friday

Work Location: In person


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