Weekend Front of House Staff

2 months ago


Melton Mowbray, United Kingdom Wymondham Windmill Full time

*IMMEDIATE START*

Wymondham Windmill is a friendly, family run business set in the stunning Leicestershire countryside. We cater to a large variety of different customers and pride ourselves on upholding our friendly, unique and customer service focused experience for our guests as well as serving great, homemade traditional food in our tea room.

Weekends - 2 days per week approx. 16-20 hours

Weekends & Bank Holidays

(extra hours available frequently with evening functions etc if wanted)

**Salary negotiable, but will be based on experience**
- General duties day to day;_
- Greeting and serving customers in a professional, warm, friendly and genuine manner
- Preparing and serving a range of beverages (mainly coffee)
- Maintaining highest standards at all times, setting up tables, rooms for private functions, afternoon tea bookings or general reservations
- Care about customer satisfaction and deliver the optimal client service experience
- Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
- Help answer questions and make suggestions regarding food and beverage choices and related items
- Always report on time and in clean attire
- Be comfortable using/learning our tablet till system
- Cleaning down the cafe at the end of the day, also pot washing throughout the day
- Good verbal communication skills and high awareness of customer service
- Experience making great coffee
- Being friendly yet professional
- Having high energy and stamina, with an ability to work for long hours standing in a fast paced environment
- Being a team player with an ability to resolve conflict and take criticism
- Patience and an ability to promote the menu in line with customer needs are highly valued
- Good attention to detail and punctuality

**Job Type**: Part-time

Pay: £8.60-£12.00 per hour

Expected hours: 16 - 20 per week

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Overtime
- Weekends only

Supplemental pay types:

- Tips

Work Location: In person


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