Support Worker Fulltime/part Time

6 months ago

Birmingham, United Kingdom Pegasus Supported Housing Ltd Full time

**Job description**

**Job title**: Support Worker (Supported Housing)

**Reports to**: Supported Housing Manager
**Liases with**: Managing Director / Supported Housing Manager

**Hours**: Full Time: 40 hours a week or Part Time: 25 hours a week

**Location**: Based in West Midlands but will be required to visit services in Midlands

DBS required: Yes

**You must have your own vehicle as the job role will require you to drive. vehicle expenses will be paid additionally to salary.**

**Purpose**: Working towards the social inclusion of clients with challenging and chaotic life styles. To provide support to vulnerable individuals to help them achieve their life aspirations and goals. You will work with clients on a one-to-one and group work basis to help them with a range of tasks such as managing their money, maximising their benefits, promoting independent living skills and dealing with everyday challenges.

**Responsibilities, Activities and Duties**
- Engage with actual and potential referral agencies including statutory and third sector agencies and where appropriate, in order to generate referrals for services as required.
- Carry out initial assessment of the potential or actual service user, including any risks, or his / her needs and requirements in respect of the service on offer.
- Design and deliver an effective programme, learning or support plan with the service user using specialist agencies as applicable. This should be based on an initial assessment of the service users’ needs and abilities.
- The progressions / outcomes delivered should be recorded, monitored, reviewed and updated regularly, in a timely manner and in line with contract requirements.
- To promote independence and wellbeing through enabling and supporting clients to budget in order to manage their personal finances as independently as possible, access and claim their full benefit entitlement, sign up to appropriate courses, voluntary work, prompt to keep G.P and outpatient appointments.
- Maintain contact on a regular basis with service users in accordance with the requirements of the service.
- Risk assesses and takes the necessary actions in respect of any activities / engagement with service users including personal safety.
- Identify and maintain focus on achievement of the desired outcome for the service user in order to enable each individual to access social, leisure, work and educational opportunities.
- Develop relationships / liase with appropriate external groups / agencies, working collaboratively in a multi-agency setting in support of services users’ needs and requirements.
- Ensure that the immediate environment of the service user in relation to service provision is well maintained, clean, tidy and assessed for any fire, health and safety risks.
- Use resources efficiently and effectively, ensuring proper use and security at all times, maintaining and checking all equipment and resources in own area of responsibility.
- Work with colleagues and co-ordinate activity across the team and with other stakeholders, including attending meetings, to ensure the service is achieving its aims.
- Comply with protocols, policies and security of any statutory agency partner, if based with the partner agency.
- Respond to internal or external complaints promptly, challenging any anti-social behaviour and reporting any risks.
- Maximise any income collection required in respect of the service user, liaising with external agencies and taking appropriate action as necessary.
- Meet individual performance targets and contribute towards meeting team performance targets in respect of the service.
- Maintain up to date records and produce relevant reports as required. This includes inputting information onto appropriate systems as per contractual and Pegasus Supported Housing Ltd requirements, and producing required evidence and reports in a timely manner.
- **General**:

- Engage fully in regular supervision with your line manager.
- To notify Line Manager of planned whereabouts and to submit accurate timesheets monthly.
- Adhere to Safeguarding, Health and Safety policies and procedures at all times and comply with legislation and statutory duties and data controls protocols.
- Act in line with, promote and carry out all responsibilities with full regard to Pegasus Supported Housing Ltd’s Equality and Diversity Policy.
- To maintain confidentiality at all times, in accordance with the agreed policy.
- Any other duties as required.

**Working Arrangements & Further Information **Standard working hours for this post are 40 hours per week and 25 hours per week for part time.

**Job Types**: Full-time, Part-time

**Salary**: £11.50-£12.00 per hour

Expected hours: 40 per week

Day range:

- Monday to Friday

Shift:

- 8 hour shift
- Day shift

Licence/Certification:

- Vehicle to use for the job (required)

Work Location: In person

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