Customer Service Administrator
3 weeks ago
**Helpdesk Administrator**
**Erdington**
**Permanent Part Time Saturday and Sunday**
**£10.10 per hour**
We are working exclusively with a highly reputable, fast growing and forward thinking business. They have a fantastic company culture, are always looking to improve and develop and have big ambitions to continue expanding with the right team on board.
Due to expansion, they are looking to recruit a Helpdesk Administrator to join the team:
This role requires a bubbly, energetic and passionate person, who wants to join a genuinely lovely business.
The Role
- Answering and fielding phone calls from Clients, Engineers & Subcontractors
- Logging and triaging reactive maintenance requests
- Assigning and planning engineers and subcontractors to open WO’s
- Raising and sending Purchase Orders for Wholesale and Subcontractors
- Updating our CAFM system
- Updating clients portal systems
The Person:
- We are looking for someone who has experience in administration, customer service or scheduling
- Excellent communicator
- You must have a positive mindset, can do attitude, solution finder
The Package:
- Hourly rate £10.10 per hour
- Permanent part time working Saturdays and Sundays
- Annual leave
- Working hours Saturday and Sunday 8:30am - 5pm
- Joining a passionate and friendly team
- Genuine progression for someone with the passion to do so
**Job Types**: Part-time, Permanent
Part-time hours: 16 per week
**Salary**: £10.10 per hour
**Benefits**:
- On-site parking
Schedule:
- Weekends only
Work Location: One location
Reference ID: helpdesk
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