Marketing and Communications Coordinator

3 weeks ago


Greenwich, United Kingdom Greenwich Students' Union Full time

JOB DESCRIPTIONJob title: Marketing and Communications Coordinator
**Job Purpose**:This role is responsible for the Union's communications output including physical and digital materials. They will work within the GSU Marketing team to deliver actions from comms plans and strategies, including our central Marketing Action Plan for our GSU Plan 2026.

The postholder will also be involved in ensuring as much of our content features and celebrates our members. We want the postholder to be present on each campus regularly to capture what our members are up to and reflect that back in our communications to show how students are Becoming their Best at Greenwich.

**Reports to**: Marketing and Communications (Marcomms) Manager

**Responsible for**: No current direct reports

**Location/s**: Mainly based at Greenwich Campus; travel required to Avery Hill and Medway campuses

**Hours of work**: Full-time, 35 hours per week

**Salary**: £25,721 - £27,577 per annum full-time
Level 5 on Union pay scale, incl. London Weighting

**Department/Service** Marketing and Communications team

**1 Duties and key responsibilities**

**Marketing and communications delivery**
- Plan, create and deliver content for the Union’s digital platforms across our website, newsletters and the day to day running of the Union’s social media channels
- Produce and distribute necessary hard copy materials across all three University campuses
- Create all content and materials in accordance with GSU’s strategic plan, Marketing Action Plan, and all brand and content guidelines
- Support the Marcomms Manager to implement and deliver the SU’s social media strategy, supporting Union staff with to deliver effective communications
- Work with the Marcomms team to produce central SU marketing materials and communications for a range of audiences, working with key stakeholders, other Coordinators, Managers and/or Full-time Officers where relevant to ensure they are clear, useful, timely and of high quality
- Work with Union staff to produce and manage detailed production schedules for all communications pieces
- Work with external providers and suppliers of communications support where necessary (e.g. printers, content management system)
- Help to develop partnerships both internally and externally and through this maximise engagement with members and customers
- Work with the Marcomms Manager on major publicity and public relations campaigns, and management of the press where necessary

**Stakeholder management**
- Effectively work with internal and external stakeholders (e.g. suppliers, University staff) to provide the most effective service for the SU, and ensure that service is provided and conducted in a timely manner
- Work with the Marcomms Manager to support student development by working with relevant teams to deliver effective training for student leaders where required
- Help to organise Union presence at, and be an ambassador for the SU at internal and external events (e.g. University Open Days, conferences)
- Support Marcomms Manager in working with Union stakeholders to develop communication campaigns appropriate to events and activities, supporting them with ideas and effective organisation for delivery
- Keep abreast of key changes in marketing practices to deliver the most effective service strategy for the SU

**Line management**
- Responsible for the recruitment, induction and management of any student staff (should opportunity arise), providing personal development opportunities for them to grow and flourish
- Line manage direct reports in line with the policies and procedures of the Union
- Set targets for direct report/s in line with the strategic/operational plans of the Union, managing their performance and development
- Be aware of and ensure that all staff are aware of the importance of supporting our Diversity plans and that this is integrated into every aspect of the department’s activities

**Insights**
- Support staff on the SU’s strategy by delivering training and implementing systems to monitor progress
- Working with the Marcomms Manager, monitor, record and analyse engagement data from across the Union related to communications in line with Marketing Action Plan
- Keep abreast of industry trends to keep ahead of developments in the field of marketing

**Student Media**
- Ensure support is provided for all aspects of the production of student media, working with the relevant staff and student leaders to ensure quality and legally compliant output

**2 General Responsibilities**
- Represent and be an ambassador for the SU at internal and external events
- Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position
- Attend staff and project meetings where required
- Maintain and improve competencies through continuous professional development
- Abide by organisational policies, codes of conduct and practices
- Support and promote diversit



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