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Workplace Coordinator

3 months ago

London, United Kingdom ISS Facility Services Full time

**Workplace Coordinator**

**London**

Competitive salary with excellent benefits - please contact the recruitment team for this information although we don’t advertise our salaries, you won’t be disappointed

Are you a people person who loves to create a warm and welcoming environment? Do you have a passion for facilities management and thrive on making things run smoothly? If so, we have an exciting opportunity for you to join our team at ISS as a Workplace Coordinator

As part of our operational management team, you'll be the primary contact for all Workplace Services, local office operations, and Direct Managed Services at the local office level. Your friendly and approachable demeanour will be instrumental in meeting and greeting our clients and staff, and your knowledge and expertise will make you the go-to person for any internal client queries.

You'll have the opportunity to build lasting relationships with our clients and help them to develop and grow as a company. With your skills and experience in facilities management, you'll ensure that everything runs smoothly and efficiently, making ISS an even better place to work.

Join us at ISS and be a part of a dynamic team that values your skills, experience, and commitment to excellence

**Key Responsibilities**_**_
- First point of contact for all workplace services and office operations
- Daily completion of set to go/Attention to Detail each day for all areas
- Reporting and monitoring office issues, maintenance requirements and meeting agreed SLAs by notifying managed services & reporting via the app
- To plan, allocate and monitor own work and ensure targets are met and work is carried out to meet and exceed agreed standards, creating necessary conditions for maximum productivity
- To drive an exceptional service experience which provides a seamless interface for the service users whilst driving continuous improvement, sharing best practices and connecting the community
- To create and maintain a healthy, safe, and secure environment and ensure compliance with all health and safety legislation
- Meeting room management working closely with other service lines to ensure all meeting rooms are set up correctly, clean, equipment is in working order and fabrics are up to the standard

**Professional and personal competencies/qualifications**_**_
- Open, approachable, helpful and positive
- Highly organised
- Strong customer focus and influencing skills
- Self - starter
- Minimum five years’ experience ideally in the workplace office environment/ Facilities Management industry
- National level qualification in facilities management, management or customer services is preferred
- Educated to GCSE standard with at least five Grade C passes or above OR an NVQ qualification in business administration, customer service, ICT or equivalent

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739**

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 108643