Conference and Events Supervisor

7 months ago

Cambridge, United Kingdom Parker's Tavern Full time

We are on the lookout for a passionate full-time Conference & Events Floor Supervisor to join Parker’s Tavern, part of the University Arms Hotel and Marriott International’s Autograph Collection.

**ABOUT US**

University Arms consists of 192 design-led bedrooms, complemented by Parker’s Tavern, a high-end, quintessentially British Restaurant and Bar, Library, and a stunning Ballroom. Set in the heart of Cambridge, University Arms is the ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.

There are few halls in Cambridge that compare with the grandeur and charm of the University Arms Ballroom — a wood-panelled room that belongs to our city’s heritage. Summer or winter, the Ballroom is the perfect space for large events, accommodating up to 200 seated guests. Our elegant & historic Ballroom, combined with Parker’s Tavern’s, delicious British food & beverage offering makes us one of the ‘go to’ destinations within Cambridge.

**WHAT WILL YOU BE DOING**

As an Conference and Events Floor Supervisor, you will work as part of the operations team that serve our Guests and create exceptional experiences and exceed expectations to ensure that every guest wants to return. In the absence of the Events Manager, you will oversee and manage all Conference and Events operations, including the team.

**THE DUTIES**
- You’re the face of our guests’ experience, making sure that from the moment they arrive to when they leave, they’re having a memorable experience.
- Oversee and manage all Conference and Events operations, including the team, in the absence of the Events Manager.
- Constantly seeking out opportunities to go above and beyond for our guests. Make it your mission to ensure that every guest leaves happy.
- The role works as part of a team to deliver fantastic food and beverage at events such as weddings, conferences, and private dinners, in our elegant Ballroom and library.
- The working hours vary day to day and therefore flexibility in availability is key, particularly since the role involves the occasional early morning starts & late nights.
- You will be hands-on and proactive supporting with the setting up of events prior to guests’ arrival, ensuring everything is organised and prepared.
- You thrive on teamwork and support the management team to ensure our guests always leave with a fully positive dining experience.
- You will be responsible for team training, ensuring that all staff are maintaining high service standards.
- We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.

**WHAT ARE WE LOOKING FOR IN YOU**
- You must have experience at Supervisory level in a similar environment: hotels, running weddings, corporate dinners, and conferences too.
- You will have a passion for conferences and Events, along with a knowledge of hotel functions.
- Passion for hospitality - you’re all about creating memorable experiences for others.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- Have excellent communication skills and strong attention to detail.
- Having a reliable method of transportation to the hotel is essential - we have no on-site parking.

**THE PERKS**

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Free employee assistance program - mental health, well-being, financial, and legal support because you matter
- Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them

**RIGHT TO WORK**:
**Job Types**: Full-time, Permanent

**Salary**: £28,840.00 per year

Ability to commute/relocate:

- Cambridge: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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