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Trilingual Technical Customer Support

5 months ago

Blackburn, United Kingdom French Selection Full time

Blackburn

Ref: 4144TT

**COMPANY PROFILE**

Our client is a well-established and innovative tech company with international operations

**RESPONSIBILITIES**

**Trilingual Technical Customer Support (Spanish and French)**
**Salary: £27,900 pa**
**Location: Blackburn**
At commutable distance by car from Manchester, Blackburn, Bury, Burnley, Bolton, Blackpool, Preston, Halifax, Rochdale, Wigan, Huddersfield, Ramsbottom, Darwen, Bacup, Lancashire, North West of England
**Ref: 4144TT**

**Monday to Friday**
**Hybrid working system**
**Full training provided**

**Main duties**:
To be responsible for providing high-quality level of customer service to customers relating to their products

**The Role**:

- To deliver excellent Customer Service through their helpdesk
- To resolve issues relating to the company’s products
- To provide comprehensive responses to customer queries in a timely manner
- To keep accurate records and data input
- To liaise with other internal departments
- Ad hoc duties as required

**CANDIDATE'S PROFILE**
- **Fluent in Spanish and French ( Written and Spoken) essential**:

- Previous customer care experience beneficial
- Experience working in a contact centre / technical support environment an advantage
- Excellent communication skills in English, Spanish and French
- Proactive & dynamic
- Willingness to learn

**SALARY**

**£27,900 pa**

**Keywords**

Customer Care, Customer Service, Customer Support, Support Coordinator, Product Support, technical support, helpdesk, contact centre, 1st and 2nd line support, IT, tech, Fluent in Spanish, Fluent in French, Blackburn

**STATUS**

Live

**SALARY**

£27,900 pa

**REFERENCE**

4144TT

**LOCATION**

Blackburn