Lettings Administrator

2 weeks ago


Reading, United Kingdom Raw Investments Ltd Full time

As an Administrator, you will play a crucial role in supporting the team and ensuring the smooth operation of the office. Your excellent communication skills will be essential in handling various administrative tasks. Your organizational skills will help maintain efficiency in managing documents, schedules, and correspondence.
- Maintaining databases to ensure property vendor, landlord, tenant and tenancy details are always up to date and accurate.
- Ensuring that all tenancies are compliant, and all documents are on the system prior to move in and key release;
- Liaising with contractors
- Provide a proactive service by anticipating potential problems and implementing solutions
- Book and attend viewings
- Assisting in the reference, right to rent and credit check process for new and prospective tenants
- Ensuring all paperwork is completed to secure a proposed let
- Maintaining effective filing systems
- Tenancy lease terminations and deposit returns
- Carrying out tenant check in’s and check out’s
- Chasing paperwork
- Full UK driving licence
- IT Literate
- Ability to deal with and managing empathetically stressful and demanding Tenants
- Professional and well presented
- Excellent interpersonal Skills
- Highly organised and methodical
- Have a professional, positive, ambitious and enthusiastic approach to the work and people you meet
- Reliable and dependable
- Self-motivated with a can-do attitude
- Outstanding communication, organisation and diary management skills

**Benefits**:

- Company car
- Company events
- Company pension

Work Location: In person



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